苹果审核被拒 - 5. 1.1 Legal: Privacy -

小点斗HD

审核被拒信息：

2021年12月29日 上午8:18

发件人 Apple

• 2. 1 Performance: App Completeness
• 3. Business: Preamble
• 5. 1.1 Legal: Privacy - Data Collection and Storage

Guideline 2.1 - Information Needed

We have started the review of your app, but we are not able to continue because we cannot locate the in-app purchases within your app.

Specifically, we could not find the in-app purchase products of 小点斗一个月会员（两个学生)，小点斗半年会员（两个学生)，小点斗一年会员（两个学生），小点斗一个月会员（三个学生)，小点斗半年会员（三个学生)，小点斗一年会员（三个学生）and 7天VIP.

Next Steps

To help us proceed with the review of your app, please reply to this message providing the steps for locating the in-app purchases in your app.

Guideline 3.0 - Business

We began our review, but we are unable to continue because we need additional information about your app.

Specifically, can you confirm that US$ 349.99 is the intended price of your in-app purchase product, 小点斗一年会员（三个学生）? Additionally, please explain what factors led you to choose this pricing.

Once we receive your confirmation, we will continue our review. If there's additional information you'd like to provide, please include it in your response to this message in Resolution Center.

Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

We noticed that your app requires users to register with personal information to purchase in-app purchase products that are not account based.

Apps cannot require user registration prior to allowing access to app content and features that are not associated specifically to the user. User registration that requires the sharing of personal information must be optional or tied to account-specific functionality.

Next Steps

To resolve this issue, please revise your app to not require users to register before purchasing in-app purchase products that are not account based. You may explain to the user that registering will enable them to access the purchased content from any of their iOS devices and provide them a way to register at any time, if they wish to later extend access to additional devices.

Please note that although App Store Review Guideline 3.1.2 requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional.

Resources

See guideline 5.1.1(v) - Account Sign-In to learn more about our requirements for apps with account-based content and features.

Please see attached screenshots for details.

解决办法：

1. Guideline 2.1 - Information Needed

进入会员服务购买页面 - 选择学生 - 选择不同的学生数量对应的不同的价格。

如果是新用户可以选择7天专属优惠。

2. Guideline 3.0 - Business

We confirm that US$ 349.99 is the intended price of your in-app purchase product, 小点斗一年会员（三个学生）。

我们是根据学生数量来定价的。

3. Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage

在我们APP里给学生提供的学情分析、定制练习等服务，都是基于学生的作业数据生成的。并且，用户注册登录有利于在不同设备间获取服务。

审核回复：

2021年12月30日 上午2:25

Hello,

Thank you for your information and clarification.

Regarding Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage, we noticed that your app required users to log in with personal information to purchase Non-Renewing Subscription that are not account based.

Please note that although App Store Review Guideline 3.1.2 requires an app to make subscription content available to all the iOS devices owned by a single user, it is not appropriate to force user registration to meet this requirement; such user registration must be optional.

To resolve this issue, it would be appropriate to revise your app to allow users to buy Non-Renewing Subscription without providing users' personal information.

We look forward to reviewing your resubmitted app.

Best regards,

App Store Review

解决办法：

我们的应用程序“小点斗”，是专为小学生打造的高效学习 AI 助手。家长仅需拍照上传作业、点一点标错题，简单两步即可获取智能错题本、精准学情报告与个性定制练习。通过个性化学情分析与精准推题练习，让孩子学习更高效、更轻松。因此，我们的应用程序“小点斗”是需要用户登录并且填写学生信息的，以便更好的提供服务。

审核回复：

Thank you for your information. Your answer still did not answer the reason why users need to provide personal information to purchase Non-Renewing Subscription.

解决办法：

您好！我们的服务是专门提供给学生的，并且，需要学生注册姓名、年级、练习册等用户信息，以便更高效的提供作业识别答案功能，因此，我们的APP在购买非续期订阅的时候，需要用户的信息，否则无法精准的给学生提供学情分析服务。

审核回复：

Thank you for your information. Your answer could not provide the reason why users need to provide mobile numbers to purchase Non-Renewing Subscription. Your answer only mentioned 学生注册姓名、年级、练习册等用户信息.

解决办法：

您好！我们的APP是基于用户（小学生家长）手机号作为账号登录的，登录后再注册学生信息才能获得我们提供的精准学情分析服务。

同时，使用账号登录APP，是为了用户能够享受到跨平台使用权益。

因此，在用苹果内购购买非续订订阅务服的时候，需要用户用手机号登录，并且选定学生。