Elementary ‐Daily Life ‐ Hotel Upgrade (C0003)
A: Good afternoon. What can I do for you?
下午好。我能为您做些什么?
B: I’d like to check in please. I have a reservation under the name Anthony Roberts.
我想办理入住手续。我预订了一个房间，名字叫安东尼·罗伯茨。
A: All right R.O.B.E.R.T.S... Oh, Mr. Roberts we’ve been expecting you... and here is your keycard to the presidential suite.
好的R.O.B.E.R.T.S……罗伯茨先生，我们一直在等你……这是总统套房的钥匙卡。
B: But there must be some mistake; my reservation was for a standard room.
但一定是弄错了;我订的是标准间。
A: Are you sure? Let me double check .
你确定吗?我再检查一下。
B: Yeah...Here, this is my confirmation number.
是啊……这是我的确认号码。
A: You’re right Mr. Roberts, there seems to be a mix-up, unfortunately we’re overbooked at the moment .
罗伯茨先生，你说得对，这里似乎有点混乱，不幸的是，我们现在订满了
B: So...
那么
A: Not to worry. We’re pleased to offer you a complimentary upgrade.
不要担心。我们很高兴为您提供免费升级服务。
B: Presidential suite baby!
总统套房的孩子!
Key Vocabulary
| 单词或短语 |
性质 |
解释 |
| check in |
principle verb, infinitive |
register at a hotel or airport |
| under the name |
phrase |
name used for the reservation |
| reservation |
common noun, singular |
booking |
| confirmation |
common noun, singular |
an approval, verification |
| mix-up |
common noun, singular |
confusion |
| complimentary upgrade |
phrase |
free improvement of quality |
| overbooked |
Adjective |
full |
Supplementary Vocabulary
| 单词或短语 |
性质 |
解释 |
| check out |
verb |
pay and leave a hotel |
| booking |
common noun, singular |
reservation |
| concierge |
common noun, singular |
hotel employee that helps guests |
| deluxe room |
common noun, singular |
hotel room, better than standard |
| receipt |
common noun, singular |
paper showing payment details |
网友评论