demonstrate vt.论证; 证明，证实; 显示，展示; 演示，说明 vi.示威游行
reassurance n.使安心; 再保证
persuade vt.& vi.说服; 劝说; 使相信; 使信服
reassurance n.使安心; 再保证
calmer adj.（水面）平静的( calm的比较级 ); （天气）无风的; 镇定的; 宁静的
cold calling 词典[财]争揽贷款业务 电话
figure n.人物; 数字; 身材; 算术 vi.计算; 出现; 扮演角色vt.计算在内; 估计; 推测; 认为
open-ended question 开放式问题; 开放式题目; 开放式提问; 开放式询问; 开放性问题
Maybe we can sell it by asking questions.
Meet their needs
We can shift the focus to what we want.
The way of communication is not right
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