Good morning! Welcome to Marriott Grand Hotel. What can I do for you?
Good morning! My name is David Qiu. I have a reservation for a single room for 2 nights.
Alright, Mr. Qiu. Let me pull up your reservation. 好的，邱先生，让我把你的预订调出来。
I can't seem to find a record of your booking. Is the reservation under your name? 我好像找不到你预订的记录。预订是在您的名下吗？
Yes, I guess so. 是的，我想是的。
Can I see your driver's license or passport? I want to make sure I input the right name. 我能看一下你的驾照或护照吗？我想确认我把名字输对了。
Sure! Here's my passport. 当然，这是我的护照。
Did you book the room directly through us or did you use a travel agent?
你是直接和我们预订的，还是通过旅行社预订的？
Well, I am not quite sure. Actually my daughter made the reservation for us.
嗯，我不太清楚。实际上是我的女儿给我们预订的。
Did you book the room directly through us or did you use a travel agent?
Well, I am not quite sure. Actually my daughter made the reservation for us.
But I have the reservation number if that helps. 不过我有预订号，如果有用的话。
Yes, sure! Can I see that, please? 是对，当然，我可以看看吗？
reservation number 预订号码
if that helps 如果有用（用帮助）的话 （单三）
sure 当然 / 确定的
see 看见
Did you book the room directly through us or did you use a travel agent?
Well, I am not quite sure. Actually my daughter made the reservation for us.
But I have the reservation number if that helps. 不过我有预订号，如果有用的话。
Yes, sure! Can I see that, please? 是对，当然，我可以看看吗？
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