To Lily
From ABC
Subject line ：The correct product will send to you on 9/8
My name is summer ,a staff of ABC.Please accept my apology for sending you a not matched product.The correct product id is 88888,which is similar to the one that we have delivered to you on 7/8.
In order to let you receive the parcel as soon as possible, We will use the shunfeng service to transport today,and you will receive it tomorrow; please send the unmathed product with packaging to us ，thank you. Also we will pay for the delivery ,you can choose the type :cash on delivery.
Finally, if you have other suggestion for us,or you need other information, please give me a call on 777777.
We look forward to your response.Thank you for using our products.
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