必备词

• front desk 前台
• arrival time 到达时间
• pick sb.up（开车）接某人
• business suite[swit] 商务套间
• ID 身份证
• credit[ˈkrɛdɪt] card 信用卡
• double room 双人间
• check in 入住
• flight No. 航班号
• airport limousine[ˌlɪməˈzin] 机场大巴
• deposit [dɪˈpɑ:zɪt] 押金
• passport 护照
• single room 单人房
• registration[ˌrɛdʒɪˈstreʃən] from 住宿登记表
• Resort[rɪˈzɔ:rt] Hotel　风景区酒店
• High Way Hotel　公路酒店
• Residential[ˌrɛzɪˈdɛnʃəl] Hotel　长住式酒店
• The Commercial [kəˈmɜ:rʃl] Hotel　商业性酒店
• Convention[kənˈvɛnʃən] Hall　会议酒店

必备句

• I'd like to check in,please.
  请帮我办理入住。
• I have a reservation [ˌrezərˈveɪʃn] under the name of John Smith.
  我有预订，名字是约翰·史密斯。
• I have a booking for tonight.
  我预订了今晚的房间。
• I have booked a business suite [swit] .
  我预订了一个商务套间。
• I reserved[rɪˈzɜ:rvd] a room for tonight.
  我预订了晚上的一个房间。
• Do you have any rooms available?
  你们还有客房吗？
• I don't have a reservation.
  我没有预订房间。
• How much is it per night?
  请问住一晚多少钱？
• May I see your passport,please？
  可以请您出示一下护照吗？
• What is this section for?
  这里要怎么填？
• May I see your ID,please?
  我可以看一下您的身份证件吗？
• Is the room on the fifth floor?
  请问房间是在5楼吗？
• Please return the key to the front desk when you leave the room.
  您出门时请将钥匙交回柜台。
• Here is your key,Sir.Please dial 0 if you need anything.
  这是您的房间钥匙，如果您有什么需要，请拨“0”。
• Where is the elevator [ˈɛləˌvetɚ]?
  请问电梯在哪里？

实景对话

A:I need to check in.
我想办理入住登记手续。
I'd like to check in.
I'd like to check into the hotel.
B:OK,what name is the reservation under?
好的，您预订时的名字是什么？

A:I have a reservation in your hotel.
我在你们酒店有预订。
B:May I have your name,please?
请告诉我您的名字。
Sign in here,please.
请在这儿签字。
Please sign this register.
请在这份登记表上签字。

A:Do you need a deposit[dɪˈpɑ:zɪt]?
需要先付押金吗？
Do you require a deposit?
Do I have to pay a deposit?
Is a deposit required?
B:We'll need a credit[ˈkrɛdɪt] card to rent[rɛnt] you the room, but we won't charge [tʃɑ:rdʒ] it until you check out,if that's how you choose to pay.
我们需要信用卡才能把房间租给您，但是我们会等您退房时再划钱，如果你选择用信用卡给付的话。

A:Can I get my bags sent up?
请派人把我的行李送到我的房间好吗？
Will you have someone bring my bags up to my room?
B:Of course.
当然可以。

A:What's your check-out time?
退房时间是什么时候？
What time is check-out?
你们的退房时间是？
When do I need to check out?
我要几点退房？
What time should I be checked out by?
我应该几点退房？
B:Check out is at11 a.m.
早上11点。

A:You're all set sir,will there be anything else?
您可以入住了，先生，还有别的事情吗？
B:Yes.Can I have my breakfast brought up?
是的，可以把我的早餐送到房间来吗？