必备词

front desk 前台
arrival time 到达时间
pick sb.up（开车）接某人
business suite[swit] 商务套间
ID 身份证
credit[ˈkrɛdɪt] card 信用卡
double room 双人间
check in 入住
flight No. 航班号
airport limousine[ˌlɪməˈzin] 机场大巴
deposit [dɪˈpɑ:zɪt] 押金
passport 护照
single room 单人房
registration[ˌrɛdʒɪˈstreʃən] from 住宿登记表
Resort[rɪˈzɔ:rt] Hotel　风景区酒店
High Way Hotel　公路酒店
Residential[ˌrɛzɪˈdɛnʃəl] Hotel　长住式酒店
The Commercial [kəˈmɜ:rʃl] Hotel　商业性酒店
Convention[kənˈvɛnʃən] Hall　会议酒店

必备句

I'd like to check in,please.
请帮我办理入住。
I have a reservation [ˌrezərˈveɪʃn] under the name of John Smith.
我有预订，名字是约翰·史密斯。
I have a booking for tonight.
我预订了今晚的房间。
I have booked a business suite [swit] .
我预订了一个商务套间。
I reserved[rɪˈzɜ:rvd] a room for tonight.
我预订了晚上的一个房间。
Do you have any rooms available?
你们还有客房吗？
I don't have a reservation.
我没有预订房间。
How much is it per night?
请问住一晚多少钱？
May I see your passport,please？
可以请您出示一下护照吗？
What is this section for?
这里要怎么填？
May I see your ID,please?
我可以看一下您的身份证件吗？
Is the room on the fifth floor?
请问房间是在5楼吗？
Please return the key to the front desk when you leave the room.
您出门时请将钥匙交回柜台。
Here is your key,Sir.Please dial 0 if you need anything.
这是您的房间钥匙，如果您有什么需要，请拨“0”。
Where is the elevator [ˈɛləˌvetɚ]?
请问电梯在哪里？

实景对话

A:I need to check in.
我想办理入住登记手续。
I'd like to check in.
I'd like to check into the hotel.
B:OK,what name is the reservation under?
好的，您预订时的名字是什么？

A:I have a reservation in your hotel.
我在你们酒店有预订。
B:May I have your name,please?
请告诉我您的名字。
Sign in here,please.
请在这儿签字。
Please sign this register.
请在这份登记表上签字。

A:Do you need a deposit[dɪˈpɑ:zɪt]?
需要先付押金吗？
Do you require a deposit?
Do I have to pay a deposit?
Is a deposit required?
B:We'll need a credit[ˈkrɛdɪt] card to rent[rɛnt] you the room, but we won't charge [tʃɑ:rdʒ] it until you check out,if that's how you choose to pay.
我们需要信用卡才能把房间租给您，但是我们会等您退房时再划钱，如果你选择用信用卡给付的话。

A:Can I get my bags sent up?
请派人把我的行李送到我的房间好吗？
Will you have someone bring my bags up to my room?
B:Of course.
当然可以。

A:What's your check-out time?
退房时间是什么时候？
What time is check-out?
你们的退房时间是？
When do I need to check out?
我要几点退房？
What time should I be checked out by?
我应该几点退房？
B:Check out is at11 a.m.
早上11点。

A:You're all set sir,will there be anything else?
您可以入住了，先生，还有别的事情吗？
B:Yes.Can I have my breakfast brought up?
是的，可以把我的早餐送到房间来吗？