口语 | 用英语打电话

用英语打电话

daily quote

第一辑 Connecting someone

1. Just a sec. I'll get him. (informal)
2. Hang on a moment. I'll see if she's in. (informal)
3. One moment please. I'll see if he's available.
4. Hold the line please. I'll put you through in a moment.
5. Please hold while I put you through to the manager's office.
6. All of our staff are busy at this time. Please hold for the next available person.

第二辑 Asking to speak with someone

1. Hi. Is Nina there? (informal)
2. Can you put Michael on? (informal)
3. Can I talk to Josef? Tell him Marilyn's calling. (informal)
4. May I speak to Mr. Green in the accounting department, please?
5. Good morning. Is Dr Martin available, please?

第三辑 Answering the phone (formal)

1. Hello? Serena speaking. (caller unknown)
2. John Sayles speaking. Who's calling, please? (caller unknown)
3. Doctor Martin's office. May I know who's calling, please? (caller unknown)
4. Thank you for calling Jeans Plus. Jody speaking.
5. Hello Maria. Nice to hear from you.
6. Hello Dr Jones. How can I help you?
7. City Library. Kim speaking. What can I do for you, Robert?

第四辑 Making a request

1. Could you please repeat that?
2. Would you mind spelling that for me?
3. Could you speak up a little, please?
4. Can you speak a little slower, please. My English isn't very good, I'm afraid.
5. Could you let me know when she'll be in the office, please?
6. Would you mind calling back in an hour? I'm in a meeting just now.
7. Can you call again? I think we have a bad connection.
8. Please hold for just a minute. I have another call.
9. Please don't call this number again.