1.通过前面提及的“跨境电商紧缺人才需求目录”，寻找自己感兴趣的岗位，并写出从目前开始到能达到岗位要求需要努力的内容。
答:客服专员。首先要具备良好的个人素质，对待客户要真诚耐心，确实产客户排忧解难，维护好企业的良好形象，对下对上的沟通能力要强，对正当要求要及时答复和处理，对无理要求也要做到有礼有节，解释清楚。其次，客服的性质也决定了这个职业所面临的各种人员和各种复杂情况，这就要求客服人员熟悉产品的情况，做好应对，同时要具备自称调节压力的能力。
2.举例说明做得特别好的社交电商app或卖家。
答:美团。 美团APP的数据还是比较亮眼的，近半年以来一直稳居第二，超过京东和天猫，同时在众多电商APP中，下降幅度也是最低的，总之就是比较稳。美团网有着“吃喝玩乐全都有”的宣传口号。为消费者发现最值得信赖的商家，让消费者享受超低折扣的优质服务；为商家找到最合适的消费者，给商家提供最大收益的互联网推广。
3.阅读一篇以上Cross-border e-Commerce 相关英文文章，按最新要求列出相关内容
答:主旨: China is expected to become the largest ecommerce market in the world this year with USD 296 billion ecommerce value, USD 27.4 billion of which being via a mobile device. Ecommerce still only makes up 8% of total retail at present, but with 190 million online shoppers there is significant growth potential.
关键词:Valua significant potential total retail
链接:https://www.thepaypers.com/ecommerce-facts-and-figures/China/14
1.写出基于流量，转化率，客单价和ARPU值等的网店或app收入计算公式，据此给出提高收入的方法。
答:app收入=流量×转化率×客单价
方法:增大总流量 提高转化率 增加客单价
2.阅读一篇以上ARPU 相关英文文章，按最新要求列出相关内容
答: 主旨: Apur Panchali is a 2013 Bengali film directed by Kaushik Ganguly and produced by Shree Venkatesh Films. The director mentioned in an interview that he found similarities between certain parts of the life of Subir Banerjee and the iconic character Apu.[3] The film uses several minutes of footage from Pather Panchali in its narrative.
关键词: Product Mention Similarities Certain Character Narrative
链接:https://en.m.wikipedia.org/wiki/Apur_Panchali
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