QuickServe 1

QuickServe is a home repair company.  quickservice是一家家居维修公司。

It provides quick, reliable repair services to homes.它为家庭提供快速、可靠的维修服务。

QuickServe handles plumbing and electrical issues 24 hours a day. QuickServe 24小时处理管道和电气问题。

It also cleans roofs, fixes internet connections and replaces broken windows.它还能清洁屋顶，修复互联网连接，更换破碎的窗户。

For a small fee, customers subscribe to the service.只需支付少量费用，客户就可以订阅这项服务。

Its main customers are theelderly, which means older people. 它的主要客户是老年人，也就是说老年人。

Whenever customers have a problem, they can call for help.当客户有问题时，他们可以打电话寻求帮助。

There is also a small service charge for each service call.每打一个服务电话还要收取一小笔服务费。

The company was established 5 years ago, and is growing rapidly.该公司成立于5年前，目前发展迅速。

It started in one city, but is now in 5 cities.它开始在一个城市，但现在在5个城市。

The company plans to expand to 10 cities within the next 24 months.该公司计划在未来24个月内将业务扩展到10个城市。

In each city, there is a small central office in a low-rent area of the city. 在每个城市的廉租房区都有一个小的中心办公室。

The central office handles the business, advertising,payrolland billing. 中央办公室处理业务、广告、工资和帐单。

It also takes calls from customers, either online or by telephone. 它还接受客户的电话，无论是在线电话还是电话。

It takes calls 24 hours a day, 7 days a week.它需要一天24小时，一周7天的电话。

60% of the company’s employees work from their homes.该公司60%的员工在家办公。

When a customer calls in to central office, a service employee is contacted.当客户打电话到中心办公室时，会与服务人员联系。

The service employee then contacts the customer andsets upan appointment.然后服务人员与客户联系并安排一个约会。

These service employees are highly trained and provide excellent service.这些服务人员训练有素，提供优质服务。

In emergencies, such as a serious plumbing problem, service can be provided within an hour.在紧急情况下，例如严重的管道问题，可以在一小时内提供服务。

One reason for this is that the service employees live in different parts of the city.原因之一是服务人员居住在城市的不同地区。

They are not centrally located, so it’s quicker and easier for them to travel to a customer’s home.它们不是位于中心位置，所以对它们来说，到客户家中旅行更快捷、更容易。

QuickServe 2

QuickServe has an excellent reputation.快速服务有着良好的声誉。

Its prices are reasonable and its services are quick and efficient.价格合理，服务快捷高效。

The company’s service employees are clean, polite and efficient.公司的服务人员干净、礼貌、高效。

In this type of business, person to person contact is the key to success. 在这种类型的业务中，人与人之间的联系是成功的关键。

With each satisfied customer, more customers subscribe.每一个满意的客户，都会有更多的客户订阅。

Satisfied customers recommend QuickServe to their friends.满意的客户向他们的朋友推荐quickservice。

This kind of word-of-mouth advertising is very cost effective.这种口口相传的广告非常划算。

Cost effective means that the results are good without paying a high price.成本效益是指在不付出高昂代价的情况下，结果是好的。

In other words, quality service provides its own reward to the company. 换句话说，优质的服务为公司提供了自己的回报。

The company takes great pride in being honest with its customers. 这家公司以对顾客诚实为荣。

There are no hidden charges for their services.他们的服务没有隐藏的费用。

As a result, the number of customers in each city is growing rapidly. 因此，每个城市的顾客数量都在迅速增长。

With the aging population, there are more elderly people who need home repair services.随着人口老龄化，越来越多的老年人需要家庭维修服务。

These people need to have confidence in the service provider.这些人需要对服务提供者有信心。

They don’t want to be cheated.他们不想被骗。

These people don’t mind paying a reasonable fee for high quality service. 这些人不介意为高质量的服务支付合理的费用。

High quality service should be rewarded.应该奖励高质量的服务。

The company provides a range of service plans, each with a different subscription price.该公司提供一系列的服务计划，每个计划都有不同的订阅价格。

The least expensive service plan is called the basic plan.最便宜的服务计划叫做基本计划。

This plan provides non-emergency services with a very low service charge.这项计划以极低的服务费提供非紧急服务。

The most expensive service plan is their VIP plan.最昂贵的服务计划是他们的VIP计划。

The VIP plan provides emergency services 24 hours a day with no additional service charge.贵宾计划24小时提供紧急服务，不收取额外服务费用。

It also provides rebates to customers who don’t call for any service during the year.它还为年内不需要任何服务的客户提供折扣。

In addition, QuickServe gives bonus points to customers for each year that they subscribe.此外，quickservice还为客户订阅的每一年提供额外的积分。

These bonus points can be used to buy new appliances such as stoves and refrigerators.这些积分可以用来购买炉子和冰箱等新电器。

If the business continues to grow, the owners may decide to take the company public.如果业务继续增长，所有者可能会决定让公司上市。

This means that the public can buy shares of the company.这意味着公众可以购买该公司的股票

It will then change from a privately-owned company to a public company.然后，它将从一家私营公司转变为一家上市公司。

The owners believe that their business is successful and can expand around the world. 业主们相信他们的业务是成功的，可以扩展到世界各地。

They also believe that taking their company public can make them rich.他们还认为，将公司上市可以让他们变得富有。