商务英语 Level 6 Unit 1 Part 2 Voca

Vocabulary【Disadvantages】

Despite the growth in e-commerce sales, studies show that the majority of Americans prefer shopping in physical stores.
Here are some reasons why people still have reservations about online shopping.

reservation: 保留意见

When people shop online, it often requires no human interaction.
But some people like having a personal experience, such as talking to a salesperson.
People also like touching a product and seeing what they're buying in person.
So not being able to experience the product first hand may make it harder for customers to trust a brand.

E-commerce companies may drastically alter images of their products to make them look more appealing.
This can lead to disappointment for customers because the goods they receive may be far from their expectations.

drastically: 剧烈地

Identity theft and credit card fraud are potential risks when purchasing goods online.
Hackers may gain access to customers' credit card information and steal from them.

To reduce this risk, e-commerce companies can invest in cybersecurity and suspend suspicious accounts.
Because e-commerce has a large market, the competition is fierce.
Numerous companies are selling similar products at low prices to attract customers.
This competition has led many e-commerce companies to operate with very thin profit margins.

fierce: 凶猛的
profit margins: 利润率

Question

1. Which is one advantage of shopping in a physical stores?
   > you can experience products first hand
2. She prefers shopping in physical stores for clothes because she can try them on before she buys them.
3. The salesperson did a great job assisting me in purchasing the right smartphone.
4. She asked for a refund because the dress she purchased looks nothing like the one in the picture.
5. If the image was an honest representation of the actual product, it probably wouldn't have sold so many times.
6. Besides identity theft, what is potential risk of shopping online?
   > credit card fraud
7. How has increased competition caused many e-commerce companies to struggle?
   > they have low profit margins
8. He was a victim of credit card fraud after making an online purchase.
9. The company implement new security measures to reduce the risk of credit card fraud.
10. E-commerce companies need to be innovative if they want to survive the fierce competition in the market.