【学习笔记】懂你英语 商务英语 Level 3 Unit 2 P

【学习笔记】懂你英语 商务英语 Level 3 Unit 2 Part 4 （I）Vocabulary: Types of Departments

HR

The HR department is responsible for recruiting, hiring, and training employees.

It also handles employee issues.

So if you have a problem with another employee, the HR department can help you solve it.

R&D

R&D refers to research and development.

The R&D department keeps a company's products innovative and competitive.【朗读】

It's responsible for developing new products and improving existing ones.

The R&D department usually consists of engineers and scientists.【跟读】

Marketing

The marketing department promotes a company's products or services.

It's responsible for doing market research to understand customer needs.【跟读】

The goal of the marketing department is to get people interested in a product or service.

【选择】-Which department is responsible for developing products?   -The R&D department.

【选择】-Which department is responsible for recruiting, hiring, and training new employees?   -the HR department

【选择】-The R&D department is responsible for...   developing and improving products.

【填空】The R&D department is responsible for developing new products, and improving existing ones.

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Sales

The sales department sells a company's products or services.

It may sell to other businesses or individual customers.

The goal of the sales department is to get people to buy a product or service.

Accounting

The accounting department tracks how a company's money is spent and received.【填空】

It reports and records a company's cash flow, and also manages its payroll.

If there's an issue with your paycheck, you can talk to the accounting department.

Customer Service

The customer service department interacts with a company's customers.

It's responsible for handling customer complaints.

If you have a problem with a product, you can contact customer service.

【选择】-What is the goal of the sales department?    -to sell products or services.

【选择】-Which department gets customers to buy a product or service?    -the sales department

【选择】-Which department reports and records a company's cash flow?     -the accounting department

【选择】-Which department is responsible for handling customer complaints?    -the customer service department

【选择】-Which department can do research to understand customer needs?    -marketing

【选择】-What is accounting department responsible for?    -Keeping track of a company's cash flow.

【选择】-Which department promotes a company's newest product?   -The marketing department

【选图】-Which department handles employee issues and problems?    -Human Resources (HR)

【跟读】It is responsible for selling products or services.

【朗读】The customer service department handles customer complaints.