产品在App Store上线三年了,基本上每个月提交一个更新版本,但是最近的一个版本中添加了内购,被拒多次,改了又改,现在整理一下,希望能给大家一些帮助。
第一次被拒
Guideline 2.1 - Information Needed We have started the review of your app, but we are not able to continue because we cannot locate the in-app purchases within your app. Next Steps To help us proceed with the review of your app, please reply to this message providing the steps for locating the in-app purchases in your app.
被拒原因:我们产品当中使用内购并非主线业务,苹果审核人员没能找到需要内购的地方。
解决方法:直接回复本次被拒的信息,说明从首页至内购页面的操作,建议加上截图或者视频说明。
第二次被拒
Guideline 3.1.2 - Business - Payments - Subscriptions We noticed that your app and its metadata did not fully meet the terms and conditions for auto-renewing subscriptions, as specified in Schedule 2, section 3.8(b) of the Paid Applications agreement. App Binary We were unable to find all of the required information within your app. Please note that adding the following information to a modal alert is not sufficient; the information must also be displayed within the app itself, and it must be displayed clearly and conspicuously during the purchase flow without requiring additional action from the user (such as opening a link). – Information about the auto-renewable nature of the subscription in your app's binary: • Title of publication or service • Length of subscription (time period and content or services provided during each subscription period) • Price of subscription, and price per unit if appropriate • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable – A link to the terms of use in your app – A link to the privacy policy in your app App Store Information We were unable to find the following App Store Information items in App Store Connect. – Information about the auto-renewable nature of the subscription in your app's description: • Title of publication or service • Length of subscription (time period and content or services provided during each subscription period) • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable – A link to the terms of use in either the app description or EULA field – A privacy policy link in the Privacy Policy URL field Next Steps To resolve this issue, please revise your app and its metadata to include this missing information. If the above information is in your app, please reply to this message in Resolution Center to provide details on where to locate it.
被拒原因:如果包含自动订阅的方式,需要在支付页面上加上相关说明。
解决方法:具体要求,苹果的回复当中有说明,但是看起来是不是还是有点摸不着头脑?给大家举个例子,下面是网易云课堂的支付界面,作为参考。其中
付款、续费和取消续费的操作要在支付页面写明,不能使用跳转页面的方式展示;会员服务协议和自动续费协议也需要有,但是可以使用跳转页面的方式。
第三次被拒
We were unable to find the following App Store Information items in App Store Connect. – Information about the auto-renewable nature of the subscription in your app's description: • Title of publication or service • Length of subscription (time period and content or services provided during each subscription period) • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable – A link to the terms of use in either the app description or EULA field – A privacy policy link in the Privacy Policy URL field Please revise your app and its metadata to include this missing information. If the above information is in your app, please reply to this message in Resolution Center to provide details on where to locate it.
被拒原因:其实第三次被拒的原因在第二次的时候苹果也有说明,只是我们当时没注意,只修改了app上的提示,苹果要求相关提示在App Store Connect中也要加上。
解决方法:在App Store Connect提交版本页面中的【描述】中,加上自动续费相关说明即可,还是以网易云课堂为例,在App Store上显示的红色标注部分既是。
好了,就是以上这些,如果大家有其他问题欢迎留言讨论!
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