D7 日常对话 前台登记

A：Good morning,sir.Can I help you?

早上好，先生，有什么可以为您服务的？

B：I'm due to check out tomorrow,but I'd like to extend my stay by two days.

我明天应该结账，但是我还想再住两天。

A：Could I have your name and room number?

我可以问一下您的姓名和房间号吗？

B：Tom Black in Room207.

汤姆·布莱克，207房间。

A：Please wait a moment,Mr.Black.I'll have to check there servation records...I'm sorry,but weare expecting several tour groups to arrive today.They have booked all the rooms on the 10th floor.

请稍等，布莱克先生。我得查一下预订记录……对不起，今天我们要接待几个旅行团。他们预定了10层的所有房间。

B：What can be done then?

那怎么办呢？

A：If you don't mind transferring to another room,we may manage it for you.We usually have cancel lations or no-shows.

如果您愿意搬到另外一个房间住，我们可以为您安排一下。我们通常会有取消的预订或者没有来的客人。

B:That's quite all right.Thank you.

那太好了，谢谢你。

A:It's my pleasure.

愿意为您服务。