A. Good afternoon, can I help you?
下午好，需要帮忙吗？
B. I have booked a ticket to Paris three days before. But I'd like to cancel my flight because I changed my travel plan. You see, now it's the busy season.
三天前，我订了一张去巴黎的票。但我想取消。因为我改变了旅行计划。你知道现在是旺季。
A. No problem. May I see your passport and ticket?
没问题。可以看下您的护照和机票吗？
B. Here you are.
给你。
A. Thank you. Wait a minute. Are you sure to cancel it?
谢谢。请稍等。你确定退票吗？
B. Yes.
是的。
A. OK. You can get an 80％ refund. That comes to 876 yuan. Please keep it and the receipt.
好的。可以退80％的费用。一共是876元。请您拿好票和收据。
B. Thank you very much.
非常感谢。
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