1. Identify opportunities: Leaders must constantly scan and monitor the environment for problems and opportunities that fit organizational strategy and capabilities.
2. Share your vision: Use intrinsic motivation to engage your team with a shared vision. Bring some meaning to your work.
3. Environment Matters: Develop an environment for psychological safety that encourages people to share ideas and build on each others’ ideas.
4. Role model openness: Role model non-traditional behavior and a curiosity about your subject area. Be open to a variety of solutions rather than in search of the “correct” solution.
5. Gain Organizational Knowledge: Leaders should know the structure and controls on resources and the relationships with external networks – suppliers, customers, consultants, etc.
6. Ask open-ended questions.
7. Use feedback with caution.
Summary:
Innovation is a complex process that produces something novel and useful
Creative people have personalities that allow them to overcome people’s general resistance to change
Leaders can facilitate a positive creative climate to increase innovation
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