1. Respect the other person's opinion. Never say, "You are wrong"
2. if you are wrong admit it quickly and emphatically.
3. begin in a friendly manner.
4. get other people saying: yes, yes.
5. Let the other person do a great deal of the talking. .
1. Respect the other person's opinion. Never say, "You are wrong"
2. if you are wrong admit it quickly and emphatically.
3. begin in a friendly manner.
4. get other people saying: yes, yes.
5. Let the other person do a great deal of the talking. .
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