I try to download customer material info record from ERP via request download.
This is my download request created in tcode R3AR2:
![](https://img.haomeiwen.com/i2085791/1026a548c3f8c283.png)
This is my customer material info record created in ERP:
![](https://img.haomeiwen.com/i2085791/fba83003bb6599b6.png)
When I perform request download, I receive this error message in CRM tcode SMW01:
![](https://img.haomeiwen.com/i2085791/4a5e3ae048ddca70.png)
I debug and found that the error message is raised in FM below, due to the failure match of Sales organization 50040102 and distribution chain 01:
![](https://img.haomeiwen.com/i2085791/611d3e9123b9ac70.png)
error message is raised in line 71:
![](https://img.haomeiwen.com/i2085791/571f9aad18172264.png)
When I check the internal table st_distr_chains, I found there are corresponding entry for channel 10, but not for 01.
![](https://img.haomeiwen.com/i2085791/dfa6a60fc80fa16d.png)
The solution is, to add missing attribute combination distribution channel 01 and all three division 00, 01 and 07 in tcode PPOMA_CRM:
![](https://img.haomeiwen.com/i2085791/31471b4cf049228f.png)
and then update buffer table CRMD_ORGMAN_TEMP by running program HRBCI_ATTRIBUTES_BUFFER_UPDATE.
![](https://img.haomeiwen.com/i2085791/50e08a9643dfed19.png)
Once done, the modified attributes are now visible in buffer table and the original mapping error message would be resolved.
![](https://img.haomeiwen.com/i2085791/473960af63c4bafb.png)
keyword
distribution_channel, distribution, CRMD_ORGMAN_TEMP, HRBCI_ATTRIBUTES_BUFFER_UPDATE, PPOMA_CRM, KNMT, KUNNR, CRM_PROD_SALES, CUST_MAT_INFO, customer_material_inforecord, customer_material, info_record
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