• Module 1:Email and Editing Basics
• Module 2:Subject Lines and Email Text
• Module3:Introductions and Announcements
• Module 4:Requests and Apologies
• Module 5:Cultural Considerations

Brief & Clear

Brief—（1）

• don't add adjectives and adverbs and filler words which are not necessary.

  
  

Brief—（2）

• Active voice，don't use pasive voice（不使用被动语态）

  
  

Clear—（1）

• Be precise

• Include only important infomation

  
  

Module 1:Email and Editing Basics

1.Don't forget writing basics

Spelling、Grammar、Punctuation、Capitalization
（拼写、语法、标点、大写都要正确）

1.1Punctuation

• Apostrophe '
  Do: possession, e.g. Suzi's laplop
  Don't: contraction, e.g. can't,wouldn't
• Exclamation Point !
  Don't use more than 1 time
• Comma ,
  Fanboys: for, and, nor, but, or, yet, so
  e.g. I like tea, but he likes coffee.
  List of things,Month and day,country
• Semicoln ;
• Quotation marks ""
  use for direct speech only
• Emotions
  Don't use emoticons in emails

1.2 Capitalization

• At the beginning of every sentence
• Proper nouns, e.g. Great Pyramids

2.Subject Line

must be as clear as possible

3.Greeting

Greeting should be formal、not familiar

• If you don't know the genders of your reader, use TITLES, CEO?Professor?Director?（不知道性别）
  e.g Dear Professor/Diretor Li
• Only know the gender（只知道性别）,use Dear Sir/Madam
• To Whom It May Concern,
• Dear Members of the Committee/Marketing Group/Sales Team（写给一个小组）

4.Email Text

• Main message
• All neccessary details

(1)Don't

• Don't write long emails
  Only include essential details
  Remain brief
  If possible , keep the email text to 1 or 2 paragraph, and no paragraph should more than 3 or 4 sentences-long.
• Don't conplain or balme
  Perhaps...was incomplete.Perhaps I left something out...

(2)Do

• Always add words of thanks

5.Closing

Keep it short and simple

• Regards,
• Best regards,

(1)Add signature

Don't send until you read and check.
Don't use words like must/should/demand/require/necessity.