1. What type of customisation can be done on Activities (task and events)?
Workflow Rules, Validation Rules and Assignment Rules
2. The marketing team at UC wants to sends an email to each lead received from its website. The country of the incoming lead should determine the language of the email that will be sent to the lead. How can a system admin automate this process?
Create an email template for each language and auto-response rule to send the appropriate template
3. A system admin at UC created a custom object to capture customer feedback. How can the admin ensure that users have access to this new object?
Assign the feedback page layout to the appropriate user profile.
4. Sales management at UC needs to display the info listed below on each account record. Amount of all closed won opportunities, Amount of all open opportunities. Which feature should a system admin use to meet this requirement?
Roll-up summary fields (tested)
5. Regarding custom summary formulas in reports:
Custom summary formulas can reference a formula field within a report.
Custom summary formulas can be used in a report built from a custom report type
A summary formula can't reference another summary formula.
You can’t group report data by summary formula columns.
You can’t filter report data by summary formula columns.
You can’t reorder summary formula columns.
Before adding a summary formula column, group report data at least once.
Summary formulas can contain 3900 or fewer characters.
6. Which of the following actions cannot be completed on the Company Information page?
B. Modify the type of licenses your organization has
D. Restrict access to currency settings
7.All of the following are advantages of Force.com objects:
All object attributes are described with metadata, making it easy to create and modify records programmatically or through a visual interface.
Objects can have relationship fields that define how records in an object relate to records in another object.
Objects have built-in support for access management, validation, formulas, and history tracking.
8.Regardless of the data import tool used, the number of records you can import depends which of the following?
On your permissions; The type of data you're importing; The overall data storage limits for your organization
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