production and service

control of production and service provision

the orgnizaiton shall implement production and service provision under controlled conditons. controlled conditions shall include, as applicable:

the availability of documented information that defines: the characteristics of the products to be produced, the services to be provided, or the activities to be performed; the results to be achieved.

note 1 documented information that defines characteristics of products and services can include digital product definition data, drawings, parts lists, materials, and process specifications.

note 2 documented information for activities to be performed and results to be achieved can include process flow charts, control plans, production documents (e.g., manufacturing plans, travelers, routers, work orders, process cards), and verification documents.