2019-01-02

2019-01-02

Impersonal

To be impersonal means to not show or involve personal feelings

Impersonal feedback focuses on someone’s rather than their personality

It addresses the specific actions that an employee can change

If feedback criticises someone’s personality, they may feel insulted and won’t accept it.

Consistent

To be consistent means to always behave or happen in a similar way

Keeping your feedback consistent requires you to have clear standards to evaluate employee behavior

If your evaluates to an employee keep changes, they won’t know what to do.

Actionable

Actionable feedback offers clear steps to improve an employee’s performance.

It suggests specific ways to change their behavior

If the feedback only focuses on why an employee needs to improve but not how they can improve, it will be hard to implement.

Empathetic

To be empathetic means to be able to understand and share their feelings of someone else

Being empathetic to a difficult employee allows you to look at things from their perspectives

This can help you gain a better understanding of why they behave the way they did