Google Play Store绑定Master银行卡，不小心下载了一个付费应用。
下好之后没过几天收到银行卡扣费短信，-169.99MYR，诧异之。
联系银行，将我的银行卡挂失。
然后开始联系退款，谷歌方面说过了2天时间，不能退。
于是联系WindyPro APP公司，开始了漫长的讨钱之路。
前两天，对方态度诚恳，言辞恳切，有信必回。
后来的几天，我的邮件像石沉大海。
甚至我不抱有希望，但是每天还是习惯性发个邮件。
不知道是不是我心急了，他本来就在退款流程；
或者他被我的执着打动。
googleplay-noreply@google.com.
终于，我的马币又回来啦！
回复：[WINDY] Re: Feedback from user 7414c525888a4753
| 发件人：我自己的邮箱 913311670@qq.com
| 时 间：2019年5月8日(星期三) 上午7:00
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收件人：
WINDY support+id14519@windyapp.zendesk.com
Hi Olga:
Maybe we have time differences.
As you can see, I have 2 **windy apps **on my phone, by checking the** google play**,I found it is **Windy Pro APP** that caused my wrong payment.
I think the **e-mail,registered in the app**is **[913311670@qq<wbr>.com]--**the email I'm using to contact with you,
This is the screenshot for** Google Play's Service Sunscribe**, which shows it is Windy Pro got me lost money.
And my google account is** [kkjusdoit@gmail.com]
If you need any further information you can contact me on whatsapp in directly, my phone number is 01110804099.
Thanks for your consideration.
Hope you good day or good night!
Hope get my money back as soon as possible.
Thanks again!
------------------ 原始邮件 ------------------
发件人: "Olga (WINDY)"<support@wind<wbr>yapp.zendesk<wbr>.com>;
发送时间: 2019年5月7日(星期二) 晚上11:48
收件人: "Bob Lim"<913311670@qq<wbr>.com>;<wbr>
主题: [WINDY] Re: Feedback from user 7414c525888a4753
- Please type your reply above this line -##
Your request (14519) has been updated. To add additional comments, reply to this email.
Olga (WINDY)
May 7, 18:48 MSK
Hi Bob!
Could you please send us your e-mail,registered in the app or screenshot from the app with your login.
We need to find you in our database. We will refund you ASAP.
Thank you for your patience!
Cheers!
Olga
Windy Team
Windy.App
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Bob Lim
May 7, 03:48 MSK
the receipt email from google play had been forword to you
pls check.
Tq.
------------------ 原始邮件 ------------------
发件人: "我自己的邮箱"<913311670@qq<wbr>.com>;
发送时间: 2019年5月7日(星期二) 上午8:24
收件人: "WINDY"<support+id14<wbr>519@windyapp<wbr>.zendesk.com>;<wbr><wbr>
主题: 回复：[WINDY] Re: Feedback from user 7414c525888a4753
Thanks for your reply.
The most weird thing is that I don't have a PayPal account, and I didn't receive any invoices.
Just a email to inform me that I had subscribe the service.
I didn't want to subscribe the service at all.
So please to refund to me!!!
Tell me how I do can it refund!!!
By the way, Because of worrying about the my bank card safety, So I suspend using bank card which paid.
Please refund to the below account:
Bank Name: Bank of China
Account No.: 100000401812289
Name: LIN KUNKUN
Attachment is the screenshot of my phone bank with the transaction details.Please check.
And I will forward another email (Your Google Play order receipt (2019-5-4)) to you for you to check.
Thanks for your reply again.
Very much!
------------------ 原始邮件 ------------------
发件人: "Olga (WINDY)"<support@wind<wbr>yapp.zendesk<wbr>.com>;
发送时间: 2019年5月6日(星期一) 晚上11:48
收件人: "Bob Lim"<913311670@qq<wbr>.com>;<wbr><wbr>
主题: [WINDY] Re: Feedback from user 7414c525888a4753
Bob Lim
May 7, 03:25 MSK
Thanks for your reply.
The most weird thing is that I don't have a PayPal account, and I didn't receive any invoices.
Just a email to inform me that I had subscribe the service.
I didn't want to subscribe the service at all.
So please to refund to me!!!
Tell me how I do can it refund!!!
By the way, Because of worrying about the my bank card safety, So I suspend using bank card which paid.
Please refund to the below account:
Bank Name: Bank of China
Account No.: 100000401812289
Name: LIN KUNKUN
Attachment is the screenshot of my phone bank with the transaction details.Please check.
And I will forward another email (Your Google Play order receipt (2019-5-4)) to you for you to check.
Thanks for your reply again.
Very much!
------------------ 原始邮件 ------------------
发件人: "Olga (WINDY)"<support@wind<wbr>yapp.zendesk<wbr>.com>;
发送时间: 2019年5月6日(星期一) 晚上11:48
收件人: "Bob Lim"<913311670@qq<wbr>.com>;<wbr><wbr>
主题: [WINDY] Re: Feedback from user 7414c525888a4753
Olga (WINDY)
May 6, 18:48 MSK
Hi, Bob
Sorry for the inconvenience!
We will surely make a refund, we need your Tax invoice and e-mail attached to Pay Pal.
What was the type of your subscription (month ,year,lifetime) ?
To cancel the subscription please use Google Play service.
Find more about it here:
Google Play:
https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&oco=1
Cheers!
Olga
Windy Team
Windy.App
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Bob Lim
May 6, 16:13 MSK
Hi Windy,
I don't know why I received a message about transaction with you.
［RM0.00 Bank of China: A trxn was made fr yr Debit Card ending 6698 at GOOGLE WINDY WEATHER MYR169.99 on 04/05/2019. Pls call our Cust Svc for any query.］
I have not tied any bank cards, and I have no intention of making any transactions. I have been deducted 169 MYR. Please help me cancel the order, thank you, very anxious!
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