Day 4

福特老板的驭人之道

The managment way of Ford boss

额外的努力能否转化为高额的工资取决于员工手中的工作选择以及他们的议价能力—— 尤其是当工资和努力不成正比时，他们能否会辞职。

Whether additional effort translates into higher wages depends on the other options available to workers and on their bargaining power, in particular, whether they feel able to leave if the pay is not worth the trouble.

事实上，在过去，高企的营业额会促使一些工厂老板将因严格的管理而挣得的收益与员工分享。宾夕法尼亚大学沃顿商学院管理学教授丹尼尔·拉夫和哈佛大学的拉里·萨默斯认为，亨利·福特1914年发明的“5美元日工资”是一种“效率工资”。

Indeed, in the past year, high tunrover helped motivate some factory owners to share the gains from workplace discipline with workers. The “$5 / day” introduced by Henry Ford in 1914 was an “efficiency wage”, according to Daniel Raff, of the unniversiry of Pensylvania, and Larry Summers of Harvard university.

福特汽车生产线上的工人在上班时间要一直重复地做让人无聊到头脑麻木的工作，很多人都无法坚持下来。福特的解决办法是支付的工资高于其他企业。

Workers on Ford’s assembly line spent entire shifts doing mind-numbingly repetitve work, and many could not stick it for long. Ford’s solution was to pay a wage well above what they could earn elsewhere.

这将补偿员工们遭受的痛苦。更重要的是，实施这一决策之后，翘首以盼的应聘者排起了大长龙，同时工人也意识到一旦离开，他们就会被别人替代，无法轻易地重回岗位。

That helped compensate them for their suffering. More important, it led to a long queue of eager applicants, and the knowledge that anyone who left would quickly be replacement and couldn’t easily return.

但亚马逊似乎并没有为高企的营业额感到困扰。在过去十年里，低迷的劳动力市场使得众多员工甚至愿意以不高于市场价的工资工作。

But high turnover does not appear to bother Amazon much. The past decade’s weak labour markets have meant queues of willing workers even without the promise of above market price.

监管工人的技术也能减少培训新员工的时间，因为这些监控设备会指导他们的大部分工作方式。新的规范性技术会为员工造成额外的风险。

The same technologies which monitor workers can also reduce the training time needed to prepare new employees, since the gadgets around them guide most of their activity. And new disciplinary technologies create an additional risk for workers.