Arranging an Appointment
W: Ace Industries, may I help you? This is Sue Mitchell speaking.
M: Hi, Sue, This is Ben Wang of Job Link.
W: Oh, hi Ben, how are you? I've been expecting your call.
M: I'm sorry to be late. I've been traveling.
Exercise:
1. I've been expecting your call.
W: It seems like everyone is traveling these days.
M: That's for sure. I'm away more than I'm here. Anyway I'm calling to see if we can arrange a meeting.
W: Good. There are several matters I'd like to discuss with you.
M: Sure, would later this week be possible?
W: Let me see. According to my schedule, I'll have some time Thursday afternoon and Friday morning.
Exercise:
1.— What does he suggest that they meet?
— later this week
2.— What is the purpose of the meeting?
— She wants to discuss several matters.
M: How long do you think we'll need?
W: I think an hour should be enough.
M: That should be fine. Would Thursday at 3:30 work for you?
W: Yes, that's fine.
Exercise:
— How long does she think the meeting should be?
— An hour.
W: OK, I'm looking forward to seeing you at 3:30 on Thursday.
M: Right, see you then, and thanks.
W: You are welcome, Ben. Take care.
Repeat & Read Sentences:
1. I'm sorry to be late.
2. How long do you think we'll need?
3. He suggest that they meet later this week.
4. According to my schedule, I'll have some time Thursday afternoon and Friday morning.
5. There are several matters I'd like to discuss with you.
M: Hi Sue, I'm sorry, but something urgent has come up, so I'd like to change the time for our meeting on Thursday.
W: Oh, I'm sorry to hear that. What about Friday morning?
M: That should work. How early?
W: I'm usually here by 9:00. Could you be here by then?
M: Yes, that shouldn't be a problem.
W: OK, Friday at 9:00.
M: Once again, sorry for the last minute change.
Exercise:
1.— What is the purpose of the conversation?
— change the meeting
2. Which expression is more polite, A or B?
A. I'd like to change the time.
B. I want to change the time.
Repeat & Read Sentences:
1. That should work.
2. Yes, that shouldn't be a problem.
3. What about Friday morning?
4. I'm sorry, but something urgent has come up, so I'd like to change the time for our meeting on Thursday.
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