QuickServe 2
QuickServe has an excellent reputation.√
Its prices are reasonable and its services are quick and efficient.√
The company’s service employees are clean, polite and efficient.√
In this type of business, person to person contact is the key to success.√
With each satisfied customer, more customers subscribe.√
Satisfied customers recommend QuickServe to their friends.√
This kind of word-of-mouth advertising is very cost effective.
Cost effective means that the results are good without paying a high price.√
In other words, quality service provides its own reward to the company.√
听选What kind of reputation does the company have? -QuickServe has an excellent reputation.
听选What kind of customers recommend to their friends? -Satisfied customers recommend QuickServe to their friends.
填空Its prices are reasonable and its services are quick and efficient.
填空With each satisfied customer, more customers subscribe.
听选What kind of advertising is very cost effective?- This kind of word-of-mouth advertising is very cost effective.
听选What is the key to success for this type of business?- In this type of business, person to person contact is the key to success.
Cost effective means that the results are good without paying a high price.
The company takes great pride in being honest with its customers.√
There are no hidden charges for their services.√
As a result, the number of customers in each city is growing rapidly.√
With the aging population, there are more elderly people who need home repair services.√
These people need to have confidence in the service provider.√
They don’t want to be cheated.√
These people don’t mind paying a reasonable fee for high quality service.√
High quality service should be rewarded.√
听选What kind of service should be rewarded? - High quality service should be rewarded.
听选What is company pride? -The company takes great pride in being honest with its customers.
听选Who doesn’t want to be cheated? -Customers never want to be cheated.
填空There are no hidden charges for their services.
填空These people don’t mind paying a reasonable fee for high quality service.
听说High quality service should be rewarded.（85）
听说This kind of word-of-mouth advertising is very cost effective.（68）
听说There are no hidden charges for their services.
看说The company’s service employees are clean, polite and efficient.
看说In this type of business, person to person contact is the key to success.（79）
听说QuickServe has an excellent reputation.（88）
看说Its prices are reasonable and its services are quick and efficient.（81）
看说Cost effective means that the results are good without paying a high price.
看说With each satisfied customer, more customers subscribe.
The company provides a range of service plans, each with a different subscription price.
The least expensive service plan is called the basic plan.
This plan provides non-emergency services with a very low service charge.
The most expensive service plan is their VIP plan.√
The VIP plan provides emergency services 24 hours a day with no additional service charge.√
It also provides rebates to customers who don’t call for any service during the year.√
In addition, QuickServe gives bonus points to customers for each year that they subscribe.√
These bonus points can be used to buy new appliances such as stoves and refrigerators.
听选Which plan is the most expensive? -The most expensive service plan is their VIP plan.
听选what kind of bonus points be used for? -These bonus points can be used to buy new appliances such as stoves and refrigerators.
听选What does the company give to the long-term customers?- It gives bonus points to customers for each year that they subscribe.
听选What kind of service plans does the company provide?- The company provides a range of service plans.
填空It also provides rebates to customers who don’t call for any service during the year.
填空These bonus points can be used to buy new appliances such as stoves and refrigerators.
填空The company provides a range of service plans, each with a different subscription price.
If the business continues to grow, the owners may decide to take the company public.
This means that the public can buy shares of the company.
It will then change from a privately-owned company to a public company.
The owners believe that their business is successful and can expand around the world.
They also believe that taking their company public can make them rich.√
听选What did the owners believe they can do? -The owners believe that their business is successful and can expand around the world.
填空They also believe that taking their company public can make them rich.
听说The most expensive service plan is their VIP plan.（87）
听说If the business continues to grow, the owners may decide to take the company public.（84）
听说This means that the public can buy shares of the company.（90）
听说With each satisfied customer, more customers subscribe.（88）
看说The company provides a range of service plans, each with a different subscription price.(77)
看说These bonus points can be used to buy new appliances such as stoves and refrigerators.
听说What may the owners decide to do?- If the business continues to grow, the owners may decide to take the company public.
填空If the business continues to grow, the owners may decide to take the company public.
The least expensive service plan is called the basic plan.
If the business continues to grow, the owners may decide to take the company public.
看说This plan provides non-emergency services with a very low service charge.（82）
看说The owners believe that their business is successful and can expand around the world.（75）
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