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纯干货:亚马逊防跟卖警告信模板

纯干货:亚马逊防跟卖警告信模板

作者: moonsees跨境电商 | 来源:发表于2017-11-18 16:04 被阅读171次

    遭遇跟卖,是每个亚马逊卖家都绕不过去的一道坎,所以遇到了其实也无需惊慌。

    其实,一个最简单的办法,就可以帮你解决掉70%的跟卖问题——

    发邮件:

    首先,可以发送邮件与跟卖者进行沟通,假如不是恶意跟卖,跟卖者很可能会自行下架产品;

    更进一步,我们可以向亚马逊发送邮件来反馈这个问题,请亚马逊采取行动对付跟卖者。

    那么这些邮件究竟该怎么写?MoonSees整理出了6个邮件模板,赶快mark起来吧!

    警告跟卖者的邮件模板

    模板一

    Hello,

    We are the registered proprietor of the USA Trade Mark Number *****(商标注册号)for ****(商标名) in classes(商标类别)*****(Registered Date:*****).Please refrain from using our Trademark when selling or listing any of your products.

    Please remove your listing from our advert immediately ASIN:*******

    The product is branded***** to reflect this, along with the title, brand and manufacturer.

    If this is not done, we will have to report you to Amazon and they will remove it on your behalf. Please note:If a seller is removed 3 times by Amazon, the selling privilege would be removed by Amazon.

    *****Company Reg No. *********

    模板二

    Dear “ B ”,

    It has come to our attention that “ B ” is using the " A " trademark without license or prior written authorization from " A ".

    " A " holds federal trademark registrations in the United States. So “ B ” listings violate " A " trademark and intellectual property rights. You are also in breach of Amazon’s Participation Agreement.

    Therefore, we demand that you immediately remove all listings on Amazon.com in which “ B ”utilizes our trademarks and images protected by copyright.

    “ B ” currently has at least one listing on Amazon.com for products that utilize“ A’s” trademarks and/or copyrights without authorization. See the following ASIN: B001234567 (写自己的 ASIN)

    " A " is the only entity authorized to provide authorization to sell its products on Amazon.com. Your listing constitutes a violation of " A's " trademark rights, copyrights, and Amazon’s Participation Agreement.

    “ B ” 's infringing listings must be removed immediately to prevent damage to " A " brand and lost sales.

    While " A " has many options available under this state. But we would prefer to resolve this matter amicably. Please confirm to us in writing within 24 hours, that you have:

    (1) Removed all of " A’s " trademarks and copyright material from your Amazon.com listings and any other website or public display you operate;

    (2) Removed all of " A’s " listings of products it claims to be associated with " A’s ", including but not limited to the ASINs listed above

    Failure to take action within 24 hours will force us to report this serious violation to the Amazon seller performance team. This is licensed products to Amazon.com as well, Amazon seller performance team will take such violations very seriously, possibly resulting in removal of your selling privileges on Amazon.com.

    Thank you for your attention to this matter. Please contact us if you have any questions.

    Legal on behalf of " A "

    注:A为自己的品牌名称,B为对方的店名或品牌名

    (from Bqool)

    模板三

    Hi,

    We noticed that you are not authorized online retailer for XXXX brand products and you have listed the particular item(s) ASIN: XXXXXXXXX, which is sold exclusively by XXXX authorized retailers.

    As you may be aware, the unauthorized selling of XXXX products is an illegal action that seriously infringes Trademark Law. As the Trademark owner we did not sell you, nor authorize you to sell, any XXXX branded products. Also you are against Amazon's policy.

    We kindly request that you follow our instructions:

    a) Remove your offers from all XXXX product pages on amazon.com within 24 hours, and do not list items on XXXX’s product pages in the future.

    b) Send us confirmation after you have removed the previously stated products and listings.

    If you don't comply with these demands, we'll have no choice but to file an official claim with the amazon.com Seller Performance Department, which will seriously impact your Amazon performance.

    Here is a link of the product in question

    https://www.amazon.com/dp/XXXXXXXXX

    "We have received your U.S. Trademark Application and assigned serial number ' 869134571 ' to your submission." An official notification to you!

    备注:”XXXX” 代表your Brand

    (From 雨果网)

    向亚马逊投诉的邮件模板

    模板一

    Dear Amazon Team,

    I am the owner of the “ A ” trademark, the Chinese name I registered on Amazon is Zhang San (亚马逊注册的姓名,比如张三 ),

    my “ A ” trademark registration number is 123456(商标注册号), the Chinese name I registered trademark is also Zhang San, and my “ A ” trademark has been filed in the Amazon, so I am the owner of the “ A ” trademark,

    please Amazon check, I have not authorized anyone to use “ A ” trademarks at Amazon, but I found that The “ B ” seller without my approval to use “ A ” trademark,

    the ASIN: B01122222(被跟卖产品的ASIN), please Amazon immediately stop the infringement.

    xxx(品牌)Team

    (from:创蓝商务)

    模板二

    Dear Amazon marketplace,

    We have noticed that the Seller *******,whose merchant ID is:******* ,is selling ********* products without authorization, and this behavior seriously disrupt the price of the products. We know very well that this Seller is not our distributor, the sellers did not contact us, either did not pass our authorization or the receipts of the distribution contract. This seller make the sale price down to $*** , this is a serious violation of our legitimate rights and interests, also seriously affect the customer’s shopping experience, because they don’t even have our products, they are selling fakes, their behavior is not only a violation of Trademark infringement, but also a fraud, seriously damaging our brand image,customer experience and the Amazon Rulls and the Polices.

    we wrote this email is caused by consider about infringement products are not allowed to sell on Amazon and we found some unauthorized sellers are selling products of our brand.

    We state that the information in this notice is absolutely Accurate, as a US registered brand seller, our Trademark is protected by the federal law in the United States, during the time that we selling with Amazon, we found that Amazon is a company who deal with all sellers in very fair attitude. Our brand ******** has already registered and recorded in Amazon’s database, we firmly believe that infringement of the brand is absolutely not allowed on Amazon. we sincerely hope your brilliance workers can remove the unauthorized seller from these ASINs. Thank you so much for your brilliant and professional help, we appreciate that very very much.

    This is a notice from company******、LTD which is the rights owner of the US Trademark *******

    The *******trademark Serial Number is:********, FIELD******, registration number is: *******, Reg.No.*******

    Our official Contact Email address:

    Our Seller Account Registered Email address:

    Brand owner name:

    Brand contact Tel:

    Brand Website:

    Brand Email:

    Sincerely,

    *********Copyright Team

    (from 甜狗)

    模板三

    Dear Amazon Team,

    I am the owner of the ABC trademark, the Chinese name I registered on Amazon is Zhang San, my ABC trademark registration number is 123456, the Chinese name I registered trademark is also Zhang San, and my ABC trademark has been filed in the Amazon, so I am the owner of the ABC trademark, please Amazon check, I have not authorized anyone to use ABC trademarks at Amazon, but I found that The XXX seller without my approval to use ABC trademark, the ASIN: B01122222, please Amazon immediately stop the infringement.

    (from:创蓝论坛 流苏去看海)

    好了,今天的内容干不干?!反正小编是要去喝水了,你们自行收藏领用吧~

    (以上内容均来自网络,如有侵权,请与我们联系)

    亚马逊,既是个钱途光明的机会,又处处潜伏着陷阱,账户安全、listing优化、FBA、CPC、跟卖……初入行的卖家,总觉得无所适从,花了很大的心力去做优化,却常常栽在这个那个坑里,虽然说挫折会让人成长,但并不是每一个坑,都需要自己去趟——

    MoonSees携手浙派名师Herbert,三天实战课程,带你全方位了解亚马逊的“坑坑洼洼”,专业导师团队,帮你搞定开店、申诉、品牌备案等“麻烦事”,更有一年免费复训,网课随时复习,同学圈信息资源共享——都是致富路,不妨走得“聪明”一点——点击查看聪明赚美元的方法

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