401k – Acommon type of US retirement savings plan
ABC –always be closing
ACCT –Account
Ad –Advertisement
AIDA –Attention, interest, desire, action
AP –Accounts payable
API –Application program interface
Approx –Approximately
AR –Accounts receivable
B2B –Business to business
B2C –Business to consumer
BD –Business development
BID – Breakit down
BR – Bouncerate
BS –Balance sheet
BTW – ByThe Way - Typically sent after you forget to mention something in a previousemail.
CAO – Chiefanalytics officer
CDO – Chiefdata officer
CEO – Chiefexecutive officer
CFO – Chieffinancial officer
CFP –Certified financial planner
CIO – Chiefinformation officer
CMO – Chiefmarketing officer
CMS –Content management system
Co. –Company
COB – Closeof business
COO – Chiefoperating officer
COOP– Continuity of operations planning.
Corp. –Corporation
CPA –Certified public accountant
CPC – Costper click
CPU –Central processing unit
CPU – Costper unit
CR –Conversion rate
CRM –Customer relationship management
CSO – Chiefsecurity officer
CSR –Corporate social responsibility
CSS –Cascading style sheet
CTA – Callto action
CTO – Chieftechnology officer
CTR – Clickthrough rate
Dept. –Department
DM – Directmessage or direct mail
DOE –Depending on experience
DR – Debit
EBITDA –earning before interests, taxes, depreciation and amortization
EOD – Endof Day - Means you’ll be sending something (or you’re asking for something)before the day ends.
EOM –End of message.
EOT –End of thread.
EOW – Endof Week - Means you’ll be sending something (or you’re asking forsomething) before the week ends.
EPS –Earnings per share
ERP –enterprise resource planning (business management software that a company canuse to store and manage data from every stage of business)
ESOP –employee stock ownership plan
ESP –Email service provider
EST –Eastern Standard Time (the time on the East Coast of the United States and someCanadian provinces)
ETA –Estimated time of arrival
FAQ –Frequently Asked Question
FIFO – Firstin, first out
FTE –Full-time employee
FTP – Filetransport protocol
FWD –Forward
FWIW – ForWhat It's Worth - A humble way to give feedback on something and notsound like a know-it-all.
GA – GoogleAnalytics
GC –General counsel
Govt. –Government
HQ –Headquarters
HR – Humanresources
HTH – HopeThat Helps - Used when responding to someone. Typically when someone thanks youfor your help.
HTML –HyperText markup language
HTTP –HyperText transfer protocol
HTTPS –HyperText transfer protocol secure
IAM –“In a meeting.”
IDK - IDon't Know - Informal abbreviation typically used in body copy.
IM –Instant messaging
IMO – In MyOpinion - When submitting feedback, a humble way to give feedback withoutsounding like an opinionated know-it-all.
Inc. – Incorporated
IP –Internet protocol
IPO –Initial public offering
ISP –Internet service provider
Jr. –Junior
KISS – Keepit simple stupid
KPI – Keyperformance indicator
KRA – Keyresult area.
Lb. – Pound(weight)
LET -Leaving Early Today - Informs coworkers (usually in group email) you’re leavingearly, so they don’t miss you later if they need anything.
LIFO – Lastin, first out
LLC –Limited liability company
LMK - LetMe Know - Informal way to end an email, asking recipient to let you know their opinion.
LWOP –Leave without pay
MBO –Management by objectives.
Memo –Memorandum
MILE –maximum impact, little effort
Min. –Minium
MoM – Monthover month
MOOC –massive open online course
MSRP –manufacturer’s suggested retail price
MTD – Monthto date
NAV – Netassets value
NDA –non-disclosure agreement
NIM – Nointernal message
NOI – netoperating income
NRN – NoReply Necessary - Indicates that no reply is necessary, which reducesemail clutter from replies such as “okay sounds good!”
NSFW –Not Safe For Work. Your college buddy has just sent you a link titled“Check this out! (NSFW).” Don’t click on it if you value your job.
NWR –Not work related.
OLT –Online Training.
OOO – Outof Office - Standard acronym for when you’re out of the office.
OS –Operating system
OT – Offtopic
OTC – overthe counter
OTP –“On the phone.”
P&L –Profit and loss
P/E – Priceto earnings
PA –Performance appraisal
P-card –Purchase card
Pkg –Package
PM –Project manager
POC – Pointof contact
PPC – Payper click
PR – Publicrelations
PRB –Please Reply By - Kindly asks the recipient to reply by a certain date andtime. Avoids late responses for time-sensitive requests.
PTE –Part-time employee
PTO – Paidtime off
PV – Pageview
Q1, Q2, Q3,Q4 – First quarter, second quarter, third quarter, fourth quarter
QA –Quality assurance
QC –quality control
Qty –Quantity
R&D –Research and Development
RACI –tool used to assign roles and responsibilities to team members. Standsfor Responsible, Accountable, Consulted, Informed.
RAM –Random-access memory
Re – Inregards to, regarding
Re –Referring to
Recd. –Received
RFD –Request for discussion
RFP –Request for proposal
ROA –Return on assets
ROE –Return on equity
ROI –Return on Investment
ROR – Rubyon Rails
ROS – Runof site
ROWE –Results Only Work Environment.
RRP –recommended retail price
RSS – Richsite summary or really simple syndication
RT –Retweet
SaaS –Software as a service
SEO –Search engine optimization
SFW – SafeFor Work - Used when sending a file or article that sounds bad, but it reallyisn’t. Tells recipient it’s okay to open it.
SLA –service level agreement
SM – Socialmedia
SMART –used in goal setting, it stands for Specific, Measureable, Attainable orAchievable, Realistic, and Time-bound.
SMB – Smallto medium business
SME –Subject matter expert
SNS –Social network site.
SOHO –Small Office / Home Office.
SWOT –Strengths, weaknesses, opportunities, threats
TED – Tellme, explain to me, describe to me
Temp –Temporary Secretary
TL;DR – TooLong; Didnt Read - When sending a massive email, it’s a courtesy tosummarize what you need in one sentence, labeling it TL;DR.
TLTR – TooLong To Read - When someone sends a massive email, but you have little time,TLTR asks the sender to briefly summarize what they need.
TOS – Termsof service
TYT – TakeYour Time - Used when you need feedback on something, but it’s noturgent.
UI – Userinterface
URL –Universal resource locator
UV – Uniquevisitor
UX – Userexperience
VAT – valueadded tax
VC –Virtual Class.
VLE –Virtual learning environment.
VP – VicePresident
VPN –Virtual private network.
VW –virtual worker.
VWVW –virtual worker at virtual workplace.
W/ – With
W/O –Without
WAH –Work At Home, see WFH.
WBT – Web-basedtraining.
WFH -Working From Home - Notifies coworkers you’re working remotely that day.
WIIFM –“What’s in it for me?”
WOM – Wordof mouth
WYSIWYG –What you see is what you get
Y/N – Yesor No? - Saves the recipient time by asking for only a yes or no answer; asit’s not necessary to respond beyond that.
Yr. – Year
YTD – Yearto date
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