DEAR

Dear Sir or Madam,

  I have to write to express my dissatisfaction about your product.

I bought an electronic dictionary in your online store last Sunday hoping that it could aid in my English learning during the preparation for an important English exam .However.the dictionary crashes down easily . making me crazily angry.

i hope i can be given a satisfactory feedback and the problem can be promptly solved . I will appreciate very much if you can put your products under stricter examination sparing other customers from similar questions.

                    yours faithfully

                    b  bbzha