Support URL原因审核被拒

作者: Show_Perry | 来源:发表于2017-03-08 15:08 被阅读1909次

周一提交的应用,早上收到元数据被拒绝。邮件信息如下

  1. 5 SAFETY: DEVELOPER INFORMATION
    Safety - 1.5
    The support URL specified in your app’s metadata does not properly navigate to the intended destination.
    Next Steps
    Please revise your app’s support URL to ensure it directs users to a webpage with support information. You can edit your support URL on your app's Version Information page in iTunes Connect.

这个在苹果的Review条款中可以查找1.5对应的信息:

1.5 Developer Information
People need to know how to reach you with questions and support issues. Make sure your Support URL includes an easy way to reach you. Failure to include accurate and up-to-date contact information not only frustrates customers, but may violate the law in some countries. Also ensure that Wallet passes include valid contact information from the issuer and are signed with a dedicated certificate assigned to the brand or trademark owner of the pass.

字面意思需要修改应用的支持URL,确保它为指向用户支持信息的页面,用户能够联系上你。由于以前我直接把这个技术支持页面导向了官网,估计就是这个原因,我新增了个支持页面(地址),修改iTunes应用程序的技术支持网址。修改后已经通过审核!

经多人验证,联系方式是关键,只需加入联系方式应该可以通过!例如:邮箱,客服电话!

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网友评论

  • 532d5afab1e7:你好,我是直接填写的我们公司的官网,您这个支持页面具体怎么弄得啊,能指导一下吗?QQ:153321276
    532d5afab1e7:@Show_Perry 我使用的URL是http://www.hc1014.com,您看这个行吗
    532d5afab1e7:@Show_Perry 能看一下吗?您具体怎么弄得,小白请指导,被拒2次了,招不到原因
    Show_Perry:我暂时弄在我的私人博客的一篇文章中了。主要加上了使用说明,和联系方式等。

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