【学习笔记】懂你英语 商务英语 Level 3 Unit 2 P

【学习笔记】懂你英语 商务英语 Level 3 Unit 2 Part 2 （II）Vocabulary: Communication Actions

to promise

To promise something means to guarantee it will happen.

You should keep your promises to earn people's trust.【填空】【跟读】

Domino's promises to deliver pizzas within 30 minutes.【填空】

They promised to have everything ready this month.

to request

To request something means to ask for it formally or politely.

Customers can request detailed product information from sellers.

Employees may need to request the access to important company data.【填空】【朗读】

He requested to transfer to the sales team.【跟读】

to confirm

To confirm means to make sure something is certain.【跟读】

By confirming something, you can avoid misunderstandings about it.【填空】【朗读】

When taking an order, you need to make sure every detail has been confirmed.

Let me confirm your order information.

We should not make assumptions. Let's confirm what he meant.【填空】

【选择】-What can you do to earn someone's trust?    -Keep your promises.

【选择】If you need a legal document, you'll probably need to (request) it.

to clarify

To clarify means to make something clear.【跟读】

Clarifying a complex situation helps people understand it.【填空】【朗读】

When you are unsure of something, ask someone to clarify it.

She clarified the policy changes for her team.

I don't quite understand the new workflow. Could you please clarify it?

to inform

To inform someone means to tell them about something.【跟读】

Keeping your co-workers informed is important for good communication.

The marketing team informed the legal department about the campaign.【填空】【朗读】

Thank you for keeping me informed!

No problem! We should all stay on the same page.

【选择】If you tell someone that you will do something, you are...    making a promise

【选择】When you ask for something formally, you are...    requesting it

【选择】To inform someone means to...   tell them about something