QuickServe is a successful home repair company. It provides quick, reliable repair services to homes. It was established 5 years ago and has been expanding rapidly. In the last two years, it has opened offices in three new cities.
QuickServe 是一家成功的家庭维修公司，为家庭提供快速可靠的维修服务。它成立于5年前，一直在迅速扩张。过去两年，在三座新城市开设了办事处。
Because of its rapid growth it has to hire many new employees. In the last six months, it has hired 50 new employees. The total number of employees in the company is now over 500. And the number of customers has increased to more than 5000.
由于发展迅速，雇用了许多新雇员。过去的六个月里，已经雇佣了50名新员工。公司员工总数已超过500人，客户数量也超过5000家。
The company has also improved its business model. Instead of offering only repair services it can now help customers upgrade their appliances. QuickServe does this by giving a choice. Customers can choose to repair an appliance or upgrade it by buying a new one. If they choose to buy a new one they will get a discounted price. So a customer can either repair a broken refrigerator for a small fee or buy a new one.
该公司还改进了商业模式，它现在不仅可以提供维修服务，还可以帮助客户升级家电。它让客户自己做选择，客户可以选择修理家电，也可以选择购买新家电升级。如果他们选择购买新家电，价格有优惠。因此，客户可以花很少的钱修理坏了的冰箱，也可以买一台新的。
If they buy a new one ,they will get a discounted price,along with free installation. This is possible because several appliance manufacturers have agreed to give QuickServe big discounts. QuickServe then installs the new appliance and removes the old one. Feedback from customers has been positive.
如果客户选择购买新的，他们会得到折扣价，以及免费安装，因为有几家家电制造商已经同意给QuickServe 很大的折扣。QuickServe负责安装新家电并移走旧家电，客户的反馈很积极。
A high percentage of customers have taken advantage of this new service. As a result, QuickServe has developed a great reputation. Its dedication to high quality service has proven to be successful. Its word-of-mouth approach to advertising has been cost effective. The appliance manufactures have also been happy with the results. Their growing relationship with QuickServe has helped to increase their sales.
有相当一部分客户使用了这项新服务，因此，QuickServe 获得了极高的声誉，它致力于高品质的服务已被证明是成功的，它的口碑营销方式也是有效的。家电制造商也对这一结果感到满意，他们与QuickServe 日益增长的关系帮助他们增加了销售额。
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