Every relationship manager in foreign banks build their skills for survival. Most of them are good at making market analysis from the view of the bank. The methods of their analysis should help persuade their fastidious clients who have rich experience in oversea markets. It requires strong learning ability and willingness to acquire these skills.
The work in Citibank is quite heavy. It is said that 1 year work experience in Citibank equals 3 years in other banks. The RMs come from Citibank were the most popular candidates in the market for a long time. It is nicknamed the “Huangpu military academy” in Shanghai’s banking sector. Many banks in China hired senior executives from Citibank of mainland, Hong Kong and Taiwan to push forward the growth of retail banking.
Citibank has a revenue driven culture which puts huge pressure on every employee. From the frontline to the backoffice, all divisions are aimed at expanding business, and they all carry out good cooperation.
I remember that everyday in the bank I had to work nearly 10-12 hours, and many colleagues ate their lunch at 15:00 – 16:00. Also the work required accuracy for risk control. It began with the morning briefing of the reseach team of the head office, to the daily conference of our sub-branch, and then deal-making through phone, fax or face-to-face. We had to arrange as much as possible appointments with potential clients through phone call. Before day end we had to check all the paper work and have a revenue review meeting of our sub-branch. That was how I spent a working day in Citibank. It lasted for 3 years before I joined another foreign bank as an investment counselor.
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