在澳洲职场,邮件是一个最普遍的交流工具。更新工作内容,寻求同事的帮忙无不需要用到邮件。写好一封邮件,清楚有效地表达自己的意思一直是我努力的方向。看到同事发的邮件,我会留意好的句型和表达。有些准确,专业的词汇我也会特意记下来,学习模仿。我今天想分享20个有关英文邮件写作的要点。这些要点简单实用,几乎每天都会用到,建议打印或者收藏起来。
因为我本人只在澳洲工作过,没有接触过英国,美国等国家的职场英文,所以我标题特意强调这只是个澳洲版。但是大机率各国职场英文不会相差太多。
最后希望我这篇笔记起到“抛砖引玉”的作用。如果你有什么好的邮件写作技巧,比如句型,单词和句法,欢迎你留言和我分享。
1. Email Titles
根据邮件的需求,邮件的名称可以定为:
Response Required
Signed contract needed by Tuesday EOB
Action Required
Friday approval needed
在邮件名称中就直接列出你的要求,收信人直接点开邮件的机率会大大增高。
2. 当收件人为多位时,邮件的称呼可以用:
Hi/Dear Jon, Richard, Chris
Hi/Dear Jon & Richard & Chris
Hi/Dear Jon and Richard,
Hi/Dear Jon, Richard, Chris and Jon,
Hi/Dear All
3. 询问性质的邮件开头,请注意动词的使用:
Can I check if the Mar-23 invoice of $100k has been paid?
Could you please advise us what is the appropriate cost code?
Could you please confirm that the following invoice was paid on 30/03/23?
4. 如何开头-我发现有的时候给公司从未谋面的同事写邮件是一件比较困难的事。你既要把你的要求说清楚,又的说的得体。可以尝试一下几个句式:
We have been requested by the auditors that…
I’m reaching out to you to provide some advice on half year budget on…
5. 如果你不确定你联系的同事是否能提高你需要的信息,可以在邮件里说:
Hoping you might be able to help me or maybe point me in the direction of someone who can?
Your advice would be much appreciated. If you cannot assist, please would you direct me to the right person.
6. 单词 Disregard – 这个单词可以在两个情况下使用:
6.1- 有上封邮件有些失误,请对方忽略。
Apologize please disregard the last email I sent.
6.2- 你在邮件里的要求,对方已经完成:
If you have already submitted your timesheets for last week, please disregard this email.
7. 单词 The 的使用- 在一下句子中,不能省略单词 The。
I have updated the attached file.
Could you please approve the attached invoice?
8. 注意一些介词的使用:
I have uploaded the file to the shared folder.
In regard to/In relation to your concern about the due date,
Items listed against you
9. 一些常见的缩写。工作邮件一般不鼓励用缩写,但有一些已经是很普遍的,所以在邮件中用到,尤其是同公司的同事之间是很正常不过的。
ASAP
COB (Close of Business)
FYI
CC (Carbon Copy)
WFH
EOD (End of Day)
10. 邮件的结束语。作为一种邮件习俗,在邮件的末尾,一定得加上一句类似于‘祝福的话’。这句话因人而异,从Best regards 到Thanks都行。值得注意的是,在这句话之后要加一个“逗号”。
Regards,
Thanks,
Best Regards,
Many Thanks,
以上就是我平时收集来的十个英文邮件写作要点。谢谢你的阅读,期待你的分享。
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