change management

1. change lifecycle

2. 个人面对change，personal 和professional的change都会在一个杯子里；有3种策略面对change：

    - 不断加change，可能会导致水杯翻掉；

    - change inventory list，re-prioritize in the cup；

    - change to a bigger cup，然后提升resiliance！resiliance的提高有如下方法：practicing gratitude，excercise，an act of kindness，meditation.

3. FUD - fear uncertainty doubt - reduced productivity

  * how to deal with doubt：

    1.1 help team to be aware of the fud，and this sebsequent consequence - reduced productivity.

    1.2clarify the FUD

      - set the properexpectation

      - clarify the positive outcomes

      - provide the step by step approach

4. 可以用2个方面来驱动change：

    heat-》aviod the pain if we don't do

    light -》the desire to goto better place

5. thinking —》logic；

  emotion —》action