Letter～Machinery broken down

1. please kindly furnish us with.....

2. in case... 假使，万一

3.your letter of NOV.10TH has been received，

4. as has been started by the team guarantee in the purchase contract.

---

Investment strategic

---

Dear Ms. talbot

your letter of NOV.10TH has been received, I am sorry to hear that the construction machine we supplied to you last month has broken down.

I have contacted the technical department at this end and a repair team is going to be established to handle this problem in one week.

as has been stated by the team guarantee in the purchase contract, we will offer repairs free of charge within two years after the date of delivery.

in case the machine could not be repaired, we would arrange to deliver a new machine of the same type to replace the broken one.

please kindly furnish us with detailed information regarding the malfunction of the machine so that we will arrange for the most competent technical experts to form the repair team.

sincerely yours

sam

---

Prepare

---

alternative

---

Dear ms. talbot

I'm writing to apologize to you because the produces construction machinery broken down and adopt some details approach to deal with this problems.

I promised we will be sent a professional team to repair the machinery the next day we received your letter.

because the machinery is under the warranty, its repairs will be free.

we will prepare another production to alternative has broken one if it can not be repaired.

to better after-sales services, please reply us with the specific problems about the productions.

your sincere

sam

---