AI识别文本如下:
概述
meetings, people say that only 1/10 meetings is efficient.
someone wants to find the meeting as a group of the unfit appointed by the unwilling to do the unnecessary.
meetings don't have a good name.
well, to change that, i'd like to give you a powerful formula for managing what ever type of meeting you run.
it's base on the central idea of control.
meetings need to be control managed and there are seven key elements of control.
总结:
会议普遍不必要、低效... ... 本视频提供一个会议管理公式解决此问题。
核心思想是“CONTROL”,“CONTROL”的7个字母对应了7个关键要点。
1.convinced
the first element is that you have to be convinced that a meeting is necessary.
maybe you've never really thought about how much meetings actually cost will take this as an example at typical staff meeting.
there are nine people plus the manager ten in total, now the average hourly rate per person is 25$, times ten is 250$.
then there is an overhead allocation of 100$ per hour forth is group.
now while they're meeting, there's also lost production time more sales have say 65$ per person per hour, that's another 650$ .
so the total cost for this one-hour-meeting is 1000$.
when you look at it like this,you have to ask yourself "do we have to have this meeting?","what would happen if we didn't have?","it is there an alternative way to achieve the same goal?"
and there are some basic rules about having a meeting ,and that is mean the first one is that you only hold a meeting if you really need to, and always asked a question why are we having this meeting.
so be convinced, convinced that meeting is the most effective efficient way of achieving an objective.
总结:
第一个要点:确定开会的必要性。
例子:说明了开会的成本很高。
准则:只有在真正需要的时候才开会,且应该总是问自己会议的目的。
确定开会是达到目标最有效的方式。
2.objectives
but this means you have to know what the objectives are in the first place.
you have to set them and that's the second key element of control.
when you go into a meeting, you must have a very clear idea of exactly why you're holding that meeting and what is the outcome that you want.
(开始两个人的对话)
"but i think very early on we've got to talk with her,they are philosophy."
this is david as sales manager, and richard his manager doing something fairly rare.
they are actually planning their sales meeting.
"right, richard,what i want to do is let's plan what we're going to do on the monday morning meeting now.i've been looking at the figures for last week, as far as i'm concerned i'm very very happy with the level of the course that they're remaking in the number of people that contacting. but i'm still a little concerned about the attitude of one or two of members of the team, so what i'd like you to do if you were at the monday meeting is if you can do a session on attitude."
they're working out their objectives for the meeting, so that they meeting for a purpose rather than chest to meet the result.
the time spent at the meeting is worth while it's productive .
"what we're going to say is that lovely easy expression, mr.customer, what have i got to do to convince you to go ahead."
now, most meetings have a number of objectives, because they are usually a number of items on your list.
to really manage your meeting seffectively, for each item, ask yourself two key questions.
firstly, what are we trying to achieve? provide information, obtain views, make a decision draw up an action plan.
and secondly, how long will it take? five minutes, three hours.
answering these two questions means you can draw up proper list of meeting objectives, that's what an agendaisor should be.
for each item, every onr is now clear what we're trying to achieve,and how much time we will allocate to it.
and i'm amazed at the amount of time people spend wasted in meetings, because they simply don't have a chair person and don't have a clear agenda.
总结:
第二个要点:设置目标。
例子:两人为此后的会议制定目标,使此后的会议富有成效。
准则:为每个目标问两个问题:“我们要实现什么?”、“要多长时间?”,回答这两个问题应产出会议目标清单,即议程表。
3.now
one of the things i hate most about meetings is how people waff along waste time and don;t get on with it, that's why starting now is so important.
not getting coffees or chat chatting away and eventually starting doing it immediately now.
staring now is important when a group is jumping all over the place and needs to be more focused.
this is a team meetings of some production workers:
"well, i want to raise the issue ..."(后面是几个人交叉的对话,听不清哪句是谁说的,内容也不重要,已略过。)
john, the team leader needs to use more control to get the meeting on track, and he needs to do it now .(后面又是几个人交叉的对话,听不清哪句是谁说的,内容也不重要,已略过。)
even the simple act so controlling who talks when and listing up the main issues on the flip chart helped to focus the group attention, now.
总结:
第三个要点:专注于现在。
例子:会议组织者控制着会议进程,使会议步入正轨。
准则:会议组织者控制发言,列出问题,有助于集中团队的注意力。
4.time management
time management is essential for effective meetings.
starting on time,finishing on time and sticking to the time allocation for each item on the agenda.
everyone must tuen up to a meeting on time, i mean if some one is late for a meeting, that affects the rest of the meeting and it's just time wasting.
so assuming the meeting is happening because it needs to happen, then everybody must come to the meeting on time.
time management is particularly challenging when the issues to be discusse that charged with emotion.
Heidi is the supervisor of two newspaper sales reps.
the reps are both trying to put their client interests first.
Heidi start self using good time management by getting straight down to business.
(后面是Heidi的例子,内容已略过。)
now, that was a good start by Heidi, but the meeting is starting to get out of control.
(后面继续Heidi的例子,内容已略过。)
in situations like this, you need to be quite strong and firm in managing the meeting and the time.
see how heidi goes:
(后面继续Heidi的例子, Heidi打断了俩人的争吵)
"well, alright, alright, what i want you to say, and what i want the both of you to commit to , and this is like the last round as far as i'm concerned. for you guys to discipline yourselves as far as using the positioning book, i'm gonna pick this book up at the end of next week to find out who's foreboot"
managing the meeting and the time available means having to use the right style at the right time.
as soft style when the group is working well, but a harder famous style when things look like they might be going off the track
总结:
第四个要点:时间管理,按时开始和结束,并坚持议程上每个项目的时间分配。
例子:会议组织者控制一个充满情绪的会议的时间。
准则:在正确的时间使用正确的风格(柔和/强硬),来管理会议可用时间。
5.resolve conflict
resolving conflicts is one of the most challenging aspects of managing meetings.
many people see conflict as a very negative thing .
something to be stopped or limited.
sometines though conflict can be very useful, as a way of generating ideas and coming up with new ways of doing things.
carol runs a natural beauty products company, and she's holding a staff meeting to discuss the launch of a new range of products .
but it's a problem.
(后面是carol的例子)
"it is possible get to actually out on the shelf girls trains..."(后面已略过)
the challenge in resolving this conflict is to see it as positive and useful to harness it in order to arrive at a new way of handling the product launch.
(后面继续此例子,已略过)
resolving conflicts like this, not only means discovering a better way of doing things ,but it alse keeps members of team on side and committed.
(后面继续此例子,已略过)
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