Cultural competency is a developmental process that improves your capacity to work and communicate effectively in cross-cultural situations. It requires a lifelong commitment to:
Learning about your own and others' cultural identities
Combating bias and stereotypes
Respecting others’ beliefs, values, and communication preferences
Adapting your services to each patient's unique needs
Gaining new cultural experiences
文化能力是一个发展过程，可以提高你在跨文化环境中有效工作和沟通的能力。这需要终身致力于：
了解自己和他人的文化认同
与偏见和刻板印象作斗争
检查他人的信仰、价值观和沟通偏好
使您的服务适应每个患者的独特需求
获得新的文化体验.
Bias
Conscious or unconscious judgments we make in our daily life. Everyone has biases, and they impact all aspects of our lives. Biases are often based on our cultural beliefs, attitudes, or opinions that we are typically not aware of. Biases may be formed by early experiences, patterns you have seen in movies or on TV, or something you were told about "those people." Biases can lead to discrimination against a group of people.
Implicit Bias: The attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.
偏见:我们在日常生活中做出的有意识或无意识的判断。每个人都有偏见，它们影响着我们生活的方方面面。偏见往往是基于我们通常不知道的文化信仰、态度或观点。偏见可能是由早期的经历、你在电影或电视上看到的模式，或者你被告知的关于“那些人”的事情形成的。
偏见会导致对一群人的歧视。隐性偏见：以无意识的方式影响我们的理解、行动和决定的态度或刻板印象。
Stereotype
A set of beliefs about the members of a social group that usually consists of personality traits, behaviors, and motives.
刻板印象关于社会群体成员的一组信念，通常包括性格特征、行为和动机。
Cultural humility is a reflective process of examining one’s biases and privileges, managing power imbalances, and maintaining a stance that is respectful of and open to others in relation to aspects of their cultural identity that are most important to them.12,13 Cultural humility emphasizes:14
文化谦逊是一个反思过程，审视自己的偏见和特权，管理权力失衡，并在对他人最重要的文化身份方面保持尊重和开放的立场。12,13文化谦逊强调：14
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