- SAP CRM和C4C数据同步的两种方式概述:SAP PI和HC
- SAP Cloud for Customer(C4C)和微信集成
- SAP Analytics Cloud里看到的SAP C4C的q
- SAP C4C里嵌入SAP Analytics Cloud的案例
- SAP Commerce Cloud 新一代 UI Sparta
- 如何创建URL Mashup并插入到SAP Cloud for
- 如何使用API的方式消费SAP Commerce Cloud的订
- 如何创建HTML Mashup并插入到SAP Cloud for
- 如何下载 SAP Cloud for Customer Clou
- SAP Cloud for Customer和SAP Fiori
![](https://img.haomeiwen.com/i2085791/10dc6e0e5e6ae6e3.png)
![](https://img.haomeiwen.com/i2085791/4ab261baa539bf23.png)
这个系列主要从技术层面阐述了如何实现end user在微信app里发送的message能够投递到C4C系统,以及在C4C系统基于微信发送过来的message回复之后,如何将这些回复再push回微信app. 基于这种最简单的一发一收的场景,partner可以自行开发更复杂的集成场景.
场景示例
-
微信用户关注服务公众号之后,直接和这个公众号交谈,能够在C4C系统基于交谈内容直接生成Service Request
下图是基于微信用户和公众号交谈之后,在C4C系统自动生成的service request:
![](https://img.haomeiwen.com/i2085791/1ec8bc4858831479.png)
- C4C agent在系统里直接回复这个service request:
![](https://img.haomeiwen.com/i2085791/03fbd1bc21202e17.png)
微信用户能在微信app直接收到这个回复信息:
![](https://img.haomeiwen.com/i2085791/a0440ccd20ae81e9.png)
完成这个系列需要具备的知识
- 简单的C4C配置;
- 最基本的nodejs开发知识;
- 掌握一种云平台的用法, 因为需要将测试微信公众号的server端部署到云平台上
blog list
- setup your development environment
- development Q&A service using nodejs
- Trigger C4C Account creation in Wechat
- Send C4C Data change notification to Wechat
- embedded your UI5 application to Wechat
- Retrieve Wechat User info via oAuth2 and display it in UI5 application
- use Redis to store Wechat conversation history
- Map integration
- Create C4C Social Media Message and Service within Wechat
- Use Wechat app to receive Service Request reply made from C4C
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