Estelle May,17th,2018
/ 1 / What the boss teach me
（I）Boss Macy:
Strict, so that no matter for oneself to the customer is a very useful thing, so that we can try to avoid mistakes. The workplace is like a battlefield. This is a very cruel society. No one will pay for our mistakes. It's nothing to lose in the business. When you make a mistake, take the initiative to make mistakes and responsibilities to the customer and apologize, which is appreciated by many customers. Many foreigners like honest people. Sometimes, we think for our customers, our customers will also think about us. Customers can feel our sincerity through email. "
"工作上，我一直对自己很严格，这样无论对自己对客户都是非常有益的一件事，这样还能尽量避免错误。职场如战场，这是一个很残酷的社会，没有人会为我们犯的错误买单。吃点亏在生意场上这并没有什么，当犯错的时候，主动向客户承担错误和责任，主动道歉，这是会被很多客户所欣赏的。很多老外都喜欢诚实的人。有些时候，我们为客户着想，客户也会为我们着想，客户通过邮件是可以感受到我们的真诚。"
（II）Boss Macy:
＂When the problem appeared, both sides mentionedSolution - two or three, if the problem isthe reason is in our own initiative.Solution 123 for choice. asthe cause of the problem is in the other side.You can first ask the other to provide a solution 123.＂
The teachings from the boss
/ 2 / What the client teach me
（I）Natalie（Australian customers）:
Mistakes＝Money lost
＂你说的话对我来说没有意义。这很简单…你报了价，我们接受了你的报价，我们要求你继续生产，你制造了这个产品，你应该知道颜色的不同，我们很难通过图片来分辨，我们的客户不接受。您是专业人士，我们依靠您提供100%质量。我们有时也会因为犯错误或不按时到达而损失钱。那是生意。你不能指望把你的错误转嫁给我们。也许你需要更好地计算你的报价，这样工作对你的公司来说是没有价值的。如果你不能及时完成工作，就不要参加工作，不要从事让你匆忙、忘记事情或犯错的工作。错误=金钱损失。对不起，请谅解，我们不会支付额外运费。请调整发票，以便我们能继续前进，继续与你做生意。＂
/ 3 / What the Colleague teach me
（I）Miss Li:
"The three essential things in the workplace feel that the first step is hard work, personal achievement, the contribution to the company is the embodiment of your value, the cost of staying in the company, and the most important. As the saying goes, as a battlefield, it is an instinctive reaction to protect yourself on the battlefield. To live to the last person is the biggest winner. In the same way, in the workplace, we do not harm others, but the heart can not be lost. "
＂职场必不可少的三件事，觉得第一步是努力工作，对公司有贡献是你价值的体现，是你留在公司的本钱，也是最重要的。俗话说，职场如战场，在战场上保护好自己是人的一种本能反应，活到最后的那个人才是最大赢家，同样，在职场上，我们不去害别人，但防人之心不可无。＂
（II）Miss Chen:
＂In the face of some bad temptations in the workplace, we must polish our eyes. Perhaps one of us will fall into the abyss if we are not careful. In a small group like workplace, if you don't do well with your colleagues, it may be a real step. It is a work that needs to be worked together. If the relationship between you and your colleagues is not good, and gradually alienate this group, then your own work may become more and more heavy, and want to complete the perfect, it may be very difficult. At last, we all know the hard work. The boss will not hire only a group of workers who will only eat.＂
＂职场之上，与同事处理好关系同样重要，想要在公司立足，同事的支持是必不可少的，如果没有同事的支持，在公司是很难发展的，那升职加薪都很困难。其次是与同事搞好关系，很简单，只有与同事搞好关系，你在公司这个氛围工作才能愉悦。工作得开心，有同事的帮忙，业绩才更上一层楼。＂
/ 4 / What the someone teach me
（I）Miss Wang:
＂Do not shut yourself up in your own small black room, not only live in your own world, but work, if you do not have your own circle of friends and live in a big city like Guangzhou, it is a very dangerous thing to keep in quality friends and expand your circle of communication. As long as you are willing to work hard, all you want will gradually come. To your side. Insist on getting up at 6 every day, go to bed early, get up early, keep running, treasure every minute, keep reading and study. Run and try and mistake. Never give up!＂
＂不要把自己关在自己的小黑屋里，不能只活在自己世界里，除了工作，如果没有自己的朋友圈，生活在广州这样一个大城市，这是非常危险的事，不断交有质量的朋友，扩大自己的交际圈，只要你肯努力，你想要的都会渐渐来到你的身边。坚持每天6点起床，早睡早起，坚持跑步，珍惜每一分钟，坚持看书，不断学习。不断奔跑，不断试错。永不言败!＂
/ 5 / What My father teach me
（I）father:
＂No big deal, no big dismissal. is dismissal. People who are at the grassroots level will always be angry. This is the same thing for ever. Only when they grow up slowly can they have the right to speak. Everything takes its course. The time comes, I believe that I will be better tomorrow, you have a long way to go, some opportunities and a good adjustment of your mindset. First of all, the body is the most important. I will have a lot of trouble at work, but if I want to start, everything is not a big thing.＂
＂没什么大不了的，大不了开除。做基层的人永远会受气，这是千古不变的，只有自已慢慢的成长，认自已强大才会有说话权。一切顺其自然。该来的会来，相信自已明天会更好，你的路还长，有的是机会，调整好自己的心态，首先身体是最主要。我上班也会有很多烦心事，但是想开点，一切都不是什么大不了的，一笑而过。＂
/ 6 / What i learnt
（I）My work summary:
·It is necessary to set aside time for everything, so that you can be calm when encountering unexpected situations.
·For the work of confirmation, we must check it over and over again. After all, no one has the responsibility to pay for his own mistakes.
·If there is no conditions, create conditions for yourself, always believe in yourself, what others can do by their own efforts can also be done, take every customer seriously, and all can speak with performance.
·Be honest and be kind, but learn to protect yourself, but you can't trust others too easily.
·Every day to know the task of one day, every month have its own goals, young, pay the cost of success, without too much care to pay and return.
·When trying to communicate with customers, try not to use "me", "but" instead of "we", "however". More for the sake of customers, try to let the other side speak more than us, listen carefully to every word the customer says. Before buying products, don't rush to sell your products. First, create the perfect first impression, first sell yourself to your customers.
·凡事要都给自己预留时间，这样遇到突发状况，才能淡定自如。
·对于确认的工作，自己一定要反反复复检查，毕竟没有人有责任为自己的错买单。
·如果没有条件，就自己创造条件，永远相信自己，别人可以做到的事自己通过努力也一定可以做到的，认真对待每一位客户，一切皆可用业绩说话。
·做人一定要真诚，要善良，但要学会保护自己，但不能太轻易相信别人。
·每天要清楚知道自己一天的任务，每月要有自己的目标，年轻时，付出成功需要的代价，无需过多计较付出与回报。
·和客户交流时尽量不用＂我＂、＂但是＂，改用用＂我们＂、＂然而＂。多为客户着想，尽量让对方说的比我们多，认真聆听客户说的每一句话。买产品前，不要着急销售自己的产品，要先打造完美的第一印象，先把＂自己＂销售给客户。
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