不强大的心，无以柔软

ONE SHOULD BE STRONG INSIDE TO ACT SOFTLY AND PATIENTLY

不强大的心，无以柔软

I have picked up 5 phone calls while I am busy with finishing the shipping documents to forwarder, four of which are about things going wrong or doesn't work that wants my attention or action. I make another three phone calls to deal with the situations mentioned, but two of them get a busy line, and the only one connected gives me no resolution but pointing out another guy for me to turn to. I would have been freaking out if it were a week ago that I come across something like this.

During the rest of the day, I get other things unpleasant or even awful than I have expected. The driver appointed by us finds that the consignee is out of contact when he arrives at the gate of the factory with cargo. And I have to help him to contact the person responsible to take delivery of goods, which stops me from making the packing list for shipment three days later. I was told that the shipment to Italy is postponed to Thursday since it fails to catch up with the feeder Monday due to cargo inspection by customs office. It hinders my tour to show the auditor around our workshop,  and I let the forwarder check the potential fee caused by the due delay peacefully, not complaining at all. I go to the supplier sharing the same container with us, who asks us to apply for the approval by the customs broker, for the full name and code concerned, without which we could not make the application. But the contact just says that she is sorry and could not get this for us but provide the phone no. for me to ask by myself, because the person responsible for this is hard to get along with and she fails to get this information necessary. She feels surprisingly glad that I should show my understanding to this as I mention that our factory has someone like this and I could see how energy taking if I insist that she get what I need for me. I have said that I hate every adjustment made by the customers, especially those to the thing I have thought that I get it arranged well. And God does get me this to test my patience. I text the driver about where I expect him to pick up the customs tomorrow, only to find that the two customers choose another place to spend the night. I get six shipments to make, two auditors from my customer's company to communicate with, and serval emergency to cope with, which leaves me no time for loading plan. And I have just got a WECHAT message pushing me for result and complaining about my nonperformance and late reply.

I can take these peacefully and patiently since my heart gets used to the uncertainty and changeable condition without complaint doing harm to the time and energy for tasks later. One is soft enough to deal with everything with something strong deep inside.