Vocabulary【Giving Feedback】
Knowing how to give effective feedback is critical in the business world.
Here is some advice to remember when giving feedback to an employee.
Be prepared.
Before delivering feedback, think of the main points you want to discuss.
Your feedback should improve a situation or an employee's performance.
So make sure your key points are constructive and focused on improvement.
You may also want to write your points down in case you miss anything important.
Begin with the positive.
Begin feedback by talking about what an employee has done well.
People are often willing to accept critical feedback after hearing something positive.
Here are some examples of positive feedback.
I really appreciate your contribution to our team.
Your suggestion on improving our workflow has been very helpful.
Be specific.
When giving feedback, offer specific examples of an employee's behavior.
For example:
You've been behind schedule lately.
The deadline of your article was last Friday, but you haven't finished it yet.
Without specific examples, it may be difficult to support your feedback.
Explain the consequences.
Sometimes people don't know the consequences of their behavior.
So you should give examples of how the employee's actions have impacted others.
This helps them see the situation from your point of view.
For example:
You didn't meet the deadline.
As a result, our whole project has been delayed.
Please double check your work.
People have been making corrections for you, and it's adding to their workload.
Encourage the employee to respond.
After delivering feedback, allow employees to respond.
This can make them feel more involved.
For example, you can say:
Those are my suggestions for you. What are your thoughts?
Be supportive.
Be supportive of the employee throughout your feedback.
This shows them that you want them to succeed.
If an employee feels criticized, they may not be motivated to improve.
One way to be supportive is to offer constructive suggestions.
For example:
It seems you have trouble with time management.
I think you can consult the training and development team for some advice.
Question
- What should you think about before delivering feedback?
> what your main points are - Why should you begin your feedback by saying something positive?
> People may be more open to it.
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