"3. Closed-minded people focus much more on being understood than on understanding others. When people disagree, they tend to be quicker to assume that they aren’t being understood than to consider whether they’re the ones who are not understanding the other person’s perspective. Open-minded people always feel compelled to see things through others’ eyes.
4. Closed-minded people say things like “I could be wrong . . . but here’s my opinion.” This is a classic cue I hear all the time. It’s often a perfunctory gesture that allows people to hold their own opinion while convincing themselves that they are being open-minded. If your statement starts with “I could be wrong” or “I’m not believable,” you should probably follow it with a question and not an assertion. Open-minded people know when to make statements and when to ask questions.
3.头脑封闭的人更关心是否被理解，而
不是理解其他人。当对方不赞同时，他们通 常会认定自己没有被理解，而不是想想是不 是自己没有理解对方的观点。
头脑开放的人经常觉得有必要从对方的 视角看待事物。
4.头脑封闭的人会说类似这样的话：“我 可能错了……但这是我的观点。”这是我经 常听到的一种典型暗示。这往往是一种敷衍 性的表态，人们借此来固守自己的观点，还 感觉自己是开明的。如果你的陈述以这样的 方式开头——“我可能是错的”或“你不一定信 我的话”，那么你最好接下来提一个问题， 而不是做出一个断言。
头脑开放的人知道何时做陈述，何时提 问。"
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