Avoiding the topic or changing the subject:
This is a little awkward / embarrassing, but we (don't / wouldn't) normally do / say that.
Actually / To be honest, I'd prefer not to talk about it.
To tell you the truth, I wouldn't know.
You know, I really couldn't say.
Showing understanding about a mistake:
Never mind. / No Problem. / Forget about it.
Don't worry about it. / No need to apologize.
It doesn't matter. / It's a common mistake.
I totally understand.
Clearing up misunderstandings or acknowledging a mistake:
Sorry. Did I say / do something wrong?
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