2024年,进入UX后期。那么UX后期的特点是什么呢?下面是UX Collective的一篇文章总结了UX后时代的特点(先是翻译后原文)。有趣的是,当我问AI“用户体验后时期”的特点时,它也给了5个特点,让我们分别看一下吧。
The State of UX in 2024: Enter late-stage UX
就像晚期资本主义一样,用户体验后时期的特点是市场饱和、重商业指标、商品化、自动化、金融化。
1、自动化:
AI提高了我们的工作效率,也减少了某些领域对设计师的需求。
2、饱和:
设计师供过于求,就业市场不明朗。
3、商品化:
相较于差异化和愉悦感,更关注可扩展性和标准化。
4、金融化:
设计决策更加受财政状况、投资者偏好和商业指标的影响。
5、信任的瓦解:用户的信任是有限的
数字产品的快速发展远超我们预期,一些产品为了业务增长,故意使用欺骗性的设计,比如强行付费、难以取消服务费等的设计模式。对电子产品缺乏信任,导致用户要么持怀疑态度、要么自满、要么容易受到利用。
The State of UX in 2024: Enter late-stage UX
Much like late-stage capitalism, late-stage UX is characterized by its market saturation, heavy focus on financial growth, commoditization, automation, and increased financialization. Corporations exert significant influence over the economy and society, and designers can only push so far when advocating for user needs. How can we navigate this landscape as designers in 2024?
The characteristics of late-stage UX, that are covered in the report:
01
AutomationAI automates an increasing part of our jobs and reduces demand for designers in certain markets.
02
SaturationSupply of designers outstrips demand. Market is still uncertain.
03
CommoditizationFocus on scalability and standardization over differentiation and delight.
04
FinancializationGreater influence of financial health, shareholders interests, and business metrics in design decisions.
05
DisintegrationLack of trust in digital products makes users either skeptical, complacent, or susceptible to exploitation.
![](https://img.haomeiwen.com/i889896/ce0c90a10ff928ca.png)
AI和专家提到的一些领域有些重复,但整体来看,AI的观点有点偏乐观正向的一面、有点空洞没有结合实际的形式。所以AI离智能还是有一些距离的。
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