Describe the research you did to try and understand the problem before you asked the question.
描述在提问前，你是怎样去研究和理解这个问题的？
Describe the diagnostic steps you took to try and pin down the problem yourself before your asked the question.
描述在提问前为确定问题而采取的诊断步骤。
Describe any possibly relevant recent changes in your computer or software configuration.
描述最近做过什么可能相关的硬件或软体改变
diagnostic
诊断
pin down
迫使作出决定，使动弹不得，把……固定住。
research
研究
changes
变化
possibly
可能的
configuration
配置
recent
最近的
relevant
相关的
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