聚师网译 保障消费者的权益是聚师网的使命和任务

聚师网导读：江苏盐城市化工厂爆炸事件引发了大众的视野，企业的社会责任感也再次成为了人们热议的话题。企业应当如何避免安全事故的发生？事故发生后又应当采取什么样的措施来保障受害者权益，赢回大众的信任？美国的一家企业给了我们一个深刻的启示。

On January 3, 2013, maintenance personnel of a natural gas company found that a pressure gauge on the pipeline failed and hydrocarbon leakage occurred. The damaged manometer was replaced on the same day and the pipeline was restored to use. Based on naked-eye observations, the company did not report the leak to the EPA because it believed that the leak was only about 100 liters below the reporting threshold.

2013年1月3日，某天然气公司的维修人员发现管道上的一个压力计失灵，出现烃泄漏。受损的压力计当天得到了更换，管道也恢复使用。基于肉眼观察，公司认为泄漏量只有约100升，低于汇报阈值，因此没有向美国环保署报告。

Two months later, on March 8, the company discovered large areas of benzene-contaminated land and unknown quantities of liquid hydrocarbons during pipeline renewal surveys. Subsequent in-depth investigations show that the leak actually began on December 20, 2012, and lasted until January 3, 2013.

两个月后的3月8日，公司在进行管道更新相关勘察时发现了大片被苯污染的土地和数量未知的液态烃类。后续深入调查表明，这一泄漏实际上从2012年12月20日就已开始，持续到2013年1月3日被发现为止。

After the discovery of widespread pollution, the company stopped using the pipeline, reported it to the Colorado Department of Public Health and Environment and the US Environmental Protection Agency, and carried out accident investigation. However, the main response measures focused on monitoring and cleaning up two areas.

大范围污染发现后，公司停用了这条输送管道，上报科罗拉多公共卫生环境部和美国环保署，并开展事故调查。但主要应对措施集中在监控和清理两个领域。

It is reported that the general attitude of the surrounding residents is to be concerned rather than vigilant. Many people think this is a warning signal, requiring legislators to further strengthen the supervision of gas pipeline-related issues. When the accident was first discovered, water samples were monitored by the company itself. Some residents expressed distrust and asked the state government to take over the monitoring work.

监控数据收集主要聚焦在土壤、地下水和地表水的烃含量。事故期间从上游的天然气厂到下游的降伞溪和科罗拉多河，每天进行地表水和地下水监测井的采样检验。附近居民只要提出申请，也可以获得家用井水或灌溉用水的检测服务。迄今为止尚未有私人井水或灌溉用水中检测出污染物。

Several ranchers said they were ready to file a claim with the company if they found groundwater contaminated in their pastoral areas. In addition, life is basically the same.According to state law, unlicensed discharge of waste is illegal, but natural gas condensate belongs to company products rather than waste. There is no reason for discharge and no evidence that serious negligence led to emissions. Companies are also very cooperative in cleaning, so there is no reason to impose fines - but if follow-up information changes, penalties will be reconsidered.

截至2013年6月，已经回收了2万升烃类，将1400立方米受污染的地下水提到表面挥发处理，1700吨受污染土壤被迁移。收集的烃去向尚未决定，但很可能会被降伞溪燃气发电站回收利用。

聚师网点评：在该公司的案例中，企业在发生事故后，不仅没有销声匿迹，停止发声，反而积极地站出来，承担自己应该负起的社会责任。作为新型互联网的教育产业中的一员，聚师网自成立之日起一直把企业的社会责任作为企业发展的源动力之一。在自身发展的同时，积极地回报社会，保障消费者的权益是聚师网的使命和任务。聚师网将始终践行企业的使命，为行业的发展和社会的进步贡献自己的力量。