1
Thank you. Oh, what is this? I didn't order that.
This is not what I asked for.
I think you messed up our order.
2
I ordered crispy fried chicken drumsticks, a beef sandwich and a small Coke.
chicken swing
chicken cutlet 鸡排
cutlet （尤指动物颈部或肋骨上的）肉排
a beef sandwich
a small Coke
3
A thousand apologies.
I cannot apologize to you enough. 真是万分抱歉。
I'm sorry I've caused you such inconvenience.
4
Please enjoy these free potato chips for the inconvenience.
这是免费送给您的薯片，希望可以弥补我们给您造成的不便。
We will install your washing machine for free.
There will be no charge for this. It's on the house.
no charge
on the house (店方)免费提供的
Here we have some potato chips for you to enjoy. It's free of charge to show our apology.
5
It doesn't matter. Thanks!
It doesn't matter to sb. 对某人来说不打紧，某人不介意。
没关系的表达：
It's OK.
It's all right.
Never mind.
That's fine.
6
Dining in or to go? 在这吃还是带走？
Dining in.在这吃。
7
Your total is going to be 20 dollars.
Your total comes to 30 dollars.
8
Is that for here or go to.
To go, please.
Take away, please
drive-through 得来速，指不下车即可获得服务的餐馆
a drive-through burger bar 得来速汉堡店
For here, please.
for here
eat in
to stay
9
Can I get the sweet and sour sauce, please.
sweet and sour sauce 甜酸酱
ketchup 蕃茄酱
fountain drink 畅饮
fountain 喷泉
soft drink 软饮
beverage 饮料
diet coke 低糖可乐
10
We've lost all visuals.
lost visuals 失去视频讯号，视频画面模糊
I've lost all of your visuals. 我根本看不到你的画面。
11
Oh，you are tied. There's a lag. Congratulations.
There's a lag.
lag 间隔，时间差
tied 打成平手的
12
Even when his sobbing shakes the camera, there's no blocking at all. And the quality is great.
即使他啜泣时会晃动摄像头，视频完全不卡，而且清晰度棒极了。
13
Rebuffering events are below 0.5%.
rebuffering = re+ buffer+ing
rebuffering events 视频再次缓冲的情况
0.5% O point five percent/ point five percent
14
There are seven thousand people watching this dream, and it's working flawlessly.
有七千人在线看这个视频，而且平台完美运行。
15
Why didn't you make it up on your end?
on one's end 负责任的一方，还钱人这头
make up 凑齐，补齐
16
The video's pretty choppy on my end.
我这边很卡。
at the other end 在路程中的另一边
He is going to meet me at the other end.
他打算在那边终点站接我。
I hear some kind of strange noise. Can you hear that on your end?
17
The choppy waters out there are perfect for us.
choppy waters 波浪起伏的水面，不稳定的行情
waters 水域
A gale is blowing and the sea is choppy.
大风吹过，大海波涛汹涌。
choppy (大海、湖泊或河流)波浪滔滔，卡顿，不流畅
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